0Mr. Steel Beard was the original Philishave® mascot and is the property of Royal Philips Electronics.  He looks so handsome that I made him the Electric Shaver Page's mascot.  The Mr. Steel Beard graphic appears courtesy of the Philishave Collectors Club.

This archived section of the Electric Shaver Page features forum postings made in 2003. Click here for this year's postings. If you want to add your comments, E-mail me with the subject line TELL MR. STEEL BEARD in ALL CAPITAL LETTERS with your comments. Comments will be screened for suitability to all ages.

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From: mkorson@sbcglobal.net

Date: Saturday, December 20, 2003 2:07 PM

Subject: TELL MR. STEEL BEARD

Hi.

I'm having a heck of a time getting a new electric reazor. I've used electric razors exclusively since I started shaving (over 20 years ago). For years now I've been using Remington foil shavers (never have tried rotary). I now use the MicroScreen2 TCT. I'm not getting a close shave and have to shave 2 times a day. So I bought the Syncro 7526 a week ago (given how everyone raves about it). No luck. I don't like it -- I still have to shave 2 times a day.

What electric foil shaver gives the CLOSET shave? That's really all I want -- the other gimmicks pale in comparison to a close shave.

Thank you for your help.

Michael Korson

Oakland, CA

Thanks for your question, Michael. While I don't have an answer right now, I've received more favourable input on the Braun Syncro compared to other foil shavers. Braun has a new product line which is even better than the Syncro which is the Activator which is only available in Europe right now. I'm following a thread in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi is about the Braun Activator line. The Activator's foil has a new geometric pattern which should get the whiskers betters. I'm waiting for the first full report on the Braun Activator shavers and you can check out the above Electric Razor Rap URL whenever that report is posted. I hope this helps. I hope the Braun Activator becomes available in North America very quickly. If anyone has any suggestions for Michael, please let us know.

From: AFguy1074@aol.com

Date: Wednesday, December 17, 2003 7:47 AM

Sir, thank you for the reply, i have since then taken the freeglider back and got the Syncro 7526 and wow what a difference just in my first shave with the syncro, i'm sold....

thank you

sincerely , Manuel

Thanks for the update, Manuel comparing the Braun FreeGlider and Syncro models. I'm glad you love your Braun Syncro. That seems to be the most popular foil shaver right now.

From: "Jane Solo" <tinkerbell@clinic.net>

Date: Wednesday, December 17, 2003 12:33 AM

Dear Sir,

I am working toward the purchase of an electric shaver for my husband. Since I know/understand so little about facial shaving, I have found your site devoted to this subject invaluable. Thank you.

From reading customer's comments at various sites, it seems to me that the foil models, don't offer the closest shave, men have problems around the neck area, and the foil doesn't last very long (which I imagine adds up $). I have begun to narrow my search in on the Norelco models. While leaning toward the Norelco Reflex Plus or the Spectra, I noticed that you mentioned you have the Norelco Quadra. Is there a particular reason you chose the Quadra model over the other choices? Furthermore, I am intrigued by your comment to "Kirk" of December 1st. You said, "The shave is the same with every model within a shaver's product line." Does this mean that a shaver with two heads such as your Quadra gives the same shave as one with three heads such as the Spectra or Reflex models? (Sorry for my ignorance, I don't actually know what the "head" is or does.)

Thanks again, your commitment to this subject is amazing.

Jane

You're welcome, Jane and thanks for your note. The reason I got my Quadra shaver was more for the care-free cleaning under the faucet for this waterproof shaver as opposed to the shaving perfomance which is very good. At the time I got my Quadra, the Philishave Sensotec/Norelco Spectra shavers had not been introduced yet. Actually, my Quadra (a Philishave HQ6425 corded model to be exact) is a three-headed model. There are two-headed Quadra models available (but not in North America) but I consider two-headed and three-headed models to be different product lines. The two-headed Quadra is not waterproof, by the way. The 'head' is the actual shaving surface of the shaver. The main differences within a product line is the recharging bells and whistles with the rechargeable models such as charge level indicators in which the high-end models tell how many shaves you have left as opposed to the low end models which only have a warning light saying to recharge the shaver. Within the same product line, models can fall within these three types: there are cord/cordless models in which you can use the shaver either with a cord or cordless and are the most desirable, cordless-only models in which the cord is used only for recharging which is inconvenient if the shaver gives out in the middle of a shave, and corded-only models with no batteries inside. I hope this helps.

From: AFguy1074@aol.com

Date: Saturday, December 13, 2003 2:30 PM

Hello Sir,

i just bought a Braun Freeglider 6680 and i have not used it yet, it's recharging right now. My question is, are there any user comments out there on this specific shaver because i always do research before i buy something like this and i couldn't find any comments. So, if any of the users in your website have/still use the Freeglider, i would like to get their comments about it. Also, what is your take on this shaver? i have pretty sensitive skin and my beard does grow back pretty fast even when i shave with Schick Quatro.

thank you for your time

sincerely,

Manuel

Thanks for your note, Manuel. I hope that readers who are using a Braun FreeGlider will post their experiences to help you out. As I haven't used it myself, I can't give my own opinion. From what I read, The FreeGlider is a waterproof (for cleaning purposes only) shaver which includes a built-in shaving conditioner dispenser which minimizes irritation to allow for a more comfortable shave. If anyone can tell us their experience with the Braun FreeGlider shaver, please tell us.

From: "Craig Friedberg"

Date: Thursday, December 11, 2003 8:00 PM

Dear Mr. Steel Beard:

I am looking into possible purchasing the Eltron 2000 electric shaver. I currently use a Mach 3 razer and shave every 2 days (I find that I get a better shave when I let the beard grow a little). I am, however, getting tired of the little nicks that come with razors. I am looking into possibly purchasing the Eltron 2000 electric shaver, but have not been able to find any reviews for it. Is there anything you can tell me about the Eltron or a comparable electric shaver? Thanks for your insight.

Thanks for your note, Craig. Looking up what info there is on the Eltron 2000 shaver, I noticed that it was made in Japan. Eltron is an American marketer of shavers which contracts with other companies around the world to make shavers for them. If anyone has used this shaver, please tell us your experiences with it.

From: John Evans

Date: Thursday, December 11, 2003 5:17 PM

Dear Sir:

Who makes corded only shavers?

Thank you,

John

Thanks for your question, John. I know Philips makes Philishave and Norelco corded shavers along with Remington and Braun. But most of them tend to be of low-end models. Philishave outside the USA is an obvious exception as they made corded versions of their high-end models. I have a corded Philishave Quadra shaver myself which has no Norelco counterpart in the USA and you can get a corded Philishave Sensotec (same as Norelco Spectra) in Canada. Mercury Shaver Centre of Toronto (one of my sponsored links) sells a variety of corded only shavers from Philishave plus a Remington MS2-100 MicroScreen 3x model which is corded. Braun's corded model I found in Braun's web site is an InterFace Excel model 3105. I hope this helps.

From: Brooke Bannister

Date: Thursday, December 11, 2003 1:59 PM

I recently tried out the Braun Synchro System, thinking it would be great to wake up every morning with a clean, well-oiled shaver. Although certain areas of my face were easy to cut, I just couldn't get the shaver to get the short hairs on my chin and neck. I would spend at least five minutes on those areas alone. Thinking it was just a face thing and that, eventually my skin would adjust, I carried on past the trial period until well over a month of use. Finally, I gave up, took the shaver back, and tried the Norelco Quadra. What a difference! The Quadra took to my skin immediately and within two days, I was getting almost every hair that the BSS wasn't. So now I'm a faithful Norelco fan. Sometimes we fall in love with the technology of the shaver and forget about quality of the shave. From my experience anyway, it's been a great lesson learned.

Thanks for your note comparing a Braun Syncro and a Norelco (Philishave) Quadra shaver.

From: G Hunter

Date: Thursday, December 11, 2003 9:00 AM

Hi I'm considering buying an electric shaver, however, I want to make sure I make a good purchase. I've found your message board to be quite informative (and I was also suprised that such a site existed), so I thought I'd ask you a question. I've seen the various shavers with all of their trinkets (i.e. LCD display, wet/dry, cordless/cord, gell, self cleaning, waterproof, rotary vs. foil, etc.) that are supposed to resolve customer concerns with electric shavers (i.e. closeness of shave, razor burn, longterm maintenance, comfort, irritation, etc.). As a newbie to electric shavers I would like to konw how important the trinkets are when buying a shaver? In general I have fine hair, and I think I would be classified as having sensitive skin. I also like to have a clean cut face and view facial hair as a newsence more than anything else.

As a followup to the above question, I don't want to be bothered or suprised at any longterm maintenance that electric shavers have. I also don't want to be suprised about any short lifespan of the shavers. So, I have a three part question: What kind of maintenance is required for the electric shavers? How bothersome are they to maintain? And how long are the shavers expected to last?

Thanks for your help,

Geoff

Thanks for your note, Geoff. I'll try to answer your questions. On #1, I usually do a quick emptying of the shaver of whiskers after each shaving and do a through cleaning every week or so. To minimize the tedious nature of the cleaning regimen, I use a waterproof shaver for cleaning purposes only which is a Philishave/Norelco Quadra model which (like the higher-end Philishave Sensotec and Norelco Spectra models) can be cleaned under the faucet (after unplugging the cord from the shaver, of course). After cleaning, I use a spray lubricant for shavers following the instructions on the label. Braun's high-end models use a cleaning machine which makes shaver maintenance carefree but the cleaning solution can be expensive. With non-waterproof shavers, you would use a brush which comes with the shaver to sweep out the whiskers. In answering question #2, I may have answered that with the waterproof shavers. With the non-waterproof models, a simple brushing off of the foil shaver is all that's needed. If the shaver company offers a lubricant for your model, use that afterwards. The problem with foil shavers is that if you dent the foil or the foil breaks, you need to replace the foil immediately. Rotary shaver heads are much more durable, but its cleaning regimen involves making sure you keep the combs and cutters matched while cleaning as mixing them can adversely affect shaver performance. I got a Philips/Norelco electrosonic head cleaner which I don't know if its still available but it comes with a tray to keep combs and cutters matched. Norelco does offer a liquid shaver cleaner with a large cup to put the entire head assembly inside, but even then I would use a cotton swab to clean the gunk which may appear under the combs. As for question #3, with rechargeable shavers, the batteries inside tend to last an average of five years before the batteries need replacing. Corded shavers can last indefinitely as long as parts are still available. I hope this answers your questions.

From: Cristina

Date: Wednesday, December 10, 2003 3:51 PM

Hello!

First off, I want to thank you for your informative site! I decided to get my new husband an electric shaver as a Christmas present and had NO IDEA what a big job lay ahead! He has sensitive skin, but thick wavy hair. As a result, he has horrible razor bumps on his neck ALWAYS. He has a trimmer to shave his goatee, but only uses a regular razor to shave his face and neck. After reading through the advice you gave other people and looking through E-bay- I decided on the Norelco Quadra 7825XL. Is this a good decision for him? Also, would it be easier on his skin to get him the Face Saver powderstick you've mentioned, or will it shorten the life of the shaver and get it full of gunk? My husband's skin really needs some relief from razor abuse!

Thank you for your time, I really appreciate it!

Cristina :)

Thanks for your note, Cristina. Yes, I think so and your husband's skin will really appreciate the powder stick. When using the powder stick, the shaver should be cleaned more often. The waterproof construction of the Philishave/Norelco Quadra shavers makes it easy to clean the shaver under the faucet. Of course, make sure the shaver is unplugged first. With my Quadra, I wipe the shaver with a towel afterwards and let it air dry. Then I use the spray lubricant offered by Philips/Norelco following the label's instructions. I try to do this once a week. The same thing applies with the Philishave/Norelco Sensotec/Spectra shavers which are also waterproof for cleaning purposes only. I hope this helps.

From: "John Roush" <JRoush@oshtruck.com>

Date: Wednesday, December 10, 2003 10:49 AM

I leave this Sat for Cairo and would appreciate a response before I depart. A friend in Cairo has asked that I bring a Phillishave 800 battery with me. He has provided the following info: 1.2 volt, 700 mAS, gp70aFK1a1H, C70d5L23b. Can I purchase this battery in a local store? Thanks.

John W. Roush

Program Manager

Middle East Programs

Oshkosh Truck Corporation

Thanks for your note, John. With the info you gave me, I went to the Norelco web site. Norelco and Philishave are one and the same and the parts are the same. Using the Norelco web site's live support feature, I got a list of Norelco authorized service centers near where you are in Oshkosh, Wisconsin, USA. They are Electric Shaver Service Inc 509 West Walnut Street Green Bay, WI 54303 Phone: 920-435-3878; Kiefer's Shaver & App 4511 Monona Drive Monona, WI 53716 Phone: 608-221-3322; Authorized Electric Repair 1010 Lincoln Street Center Rhinelander, WI 54501 Phone: 715-369-5520; Lindberg's Appliance Service 208 7th Street Rockford, IL 61104 Phone: 815-965-7794; Flex O Matic Products 1224 Caledonia Street Lacrosse, WI 54603 Phone: 608-782-6291. You should ask your friend in Cairo to find out if the battery pack he needs is either NiCad or NiMH as using the wrong type can damage the shaver's electronics. I hope this helps.

From: Yucht Jared

Date: Tuesday, December 09, 2003 11:53 AM

I figured I'd give a review of the Remington ES1000 because I've seen a few questions about. I've had the shaver for a couple of months now. Just so you know, I've had a lot of problems with ingrown hairs over the years and have fought it tooth and nail. I can't even grow a beard because my hair is so curly it looks stupid and is so uncomfortable. For the past year I've used the Andis Outliner II which is a fantastic option for those of you who don't need a close shave. It's a little messy with hairs flying everywhere but the cleanup is easy. Problem is those days when you need to look clean shaven whether it be for work or a wedding or whatever. So, after having tried every top of the line model over the past 5 years which was getting awfully expensive I finally decided to give the Remington a chance. I bought it at Kmart for $62. My first shave was really quick. It took all of 3 minutes and I had no problems with the chin or neck hairs at all which is rare with electrics. Only problem was I got a heck of a razor burn. Couple of days later the same thing, fast shave and more shaver burn. Now it's been 2 months. No more razor burns and still a fast shave. Not a cure all if you think it'll end ingrown hairs. The reality is if you get them you'll always get them until your body physically changes. I still use the Andis if I can because I get less ingrown hairs from it but the Remington is the best option out there if you need a close shave and aren't interested in ruining your face. By the way, I use Total Shaving oil preshave and Moore Unique aftershave and routinely clean and oil both shavers.

Jared

Thanks for the report, Jared.

From: "Ricardo Guerreiro" <rgguerreiro@iol.pt>

Date: Tuesday, December 09, 2003 7:45 AM

Hello,

For the last 2 years, that I use a Philishave Quadra Action HQ6832.

Now it's time to change blades! However with the type of my beard, I believe the blades with only slots (Reflex Action), are better that the blades with slots and holes (Quadra Action).

Is it possible to put blades like Reflex Action with only slots, in my HQ6832?

Thanks,

R. Guerreiro

Portugal

Thanks for your note, Ricardo. Unfortunately for you, the HQ5 Reflex Action heads and the HQ6 Quadra heads are NOT interchangeable. The cams and mounts are different on both heads.

From: Laurie Little

Date: Saturday, December 06, 2003 9:05 AM

Hi,

I am looking for an electric razor for my husband. He has a VERY stiff and heavy beard and has never used an electric razor because he didn't think he could get a close shave. Any suggestions?

Thanks!

Laurie

Thanks for your question, Laurie. Electric shavers have improved in recent years. Of the widely available models. I can mention some choices. The high-end Philishave Sensotec or Norelco Spectra shaver which are both the same shaver. If you can't afford it, the Philishave SuperReflex (aka Norelco Reflex Plus) is a good moderately priced shaver. For those who prefer a foil shaver, the Braun Syncro is the one that gets the most positive comments. I hope this helps.

From: Adrian

Date: Friday, December 05, 2003 10:56 PM

Hey There-

I've been reading on your site and saw some questions similar to mine, but I thought I'd go ahead and ask in case you have a different answer for me.

I've always used a Mach 3. I have to shave every day to keep it from looking pretty nasty (I generally get a 5 o'clock shadow well before 5). However, I only really grow hair on my upper lip and chin. I also have pretty sensitive skin (I currently use sensitive skin shave gel).

Next year I'm going off to college, and I want an electric so that I don't have to go through the trouble of manual shaving.

I want the closest shave possible so I don't have to reshave too often. I also want something that won't irritate my face.

Any suggestions?

Thanks

-adrian

Thanks for your question, Adrian. While I don't know your budget, I'll mention the top two choices. Both say that they give close and comfortable shaves. In the rotary shaver category, there's the Philishave Sensotec shaver which is called the Norelco Spectra in the USA. In the foil shaver category, there is the Braun Syncro. Both product lines have several models available in different price ranges. If you can't afford those two, the more moderately priced Philishave SuperReflex (Norelco Reflex Plus in the USA) has received positive feedback. I hope this helps.

From: Richard Taylor

Date: Friday, December 05, 2003 6:13 PM

Mr. Steel Beard:

I am a black male experiencing razor bump problems. I currently use the Mach 3 Turbo and am looking into the Remington Ultra Smooth Bump Control Shaver. What product would you recommend I use. Also, have you heard of Cool Glide? It is a laser hair removal treatment product.

Thank you in advance.

Thanks for your note, Richard. I haven't heard of Cool Glide, so I looked it up. While permanent hair removal is not within the realm of this web site, the Cool Glide method does seem to be the least painful way of permanently removing unwanted hair without such side effects as permanent skin discolouration which is a problem for those with darker skin tones such as yourself. As for the shaver, just like the previous posting immediately below this one, I highly recommend the Remington ES-1000 UltraSmooth Bump Control shaver. I hope this helps.

From: Brian Lee

Date: Thursday, December 04, 2003 5:42 PM

Hi,

I'm a 21 year old African American/Caucasian/Native American male college student who has very sensitive skin and suffers from razors bumps and wishes to switch to an electric razor, however, I am confused about what brand and model to buy. I have very curly facial hair and after research have read that I should stay away from Norelco products because the "lift and cut" technology can cause major irritation to sensitive skinned people and I do not want to shave everyday (I would like to starve off shaving to at least every two or three days). I've tried a Braun microfilm razor with no results. My roomate has a Remington R835 that I have been using that has been effective, but it is a pain trying to get hairs around the neck area and I want a shave that is a little closer. As with all college students, I'm on a budget, so I'm willing to spend around $50 dollars for an electric razor, but will pay a little more. The most important thing I'm looking for in a razor is a close shave with as little irritation possible. Your site has been very if not the most informative place I've been thus far in my research. Thank you for devoting time to such a seemingly mundane topic like electric razors.

Brian

Thanks for your note, Brian. I've been suggesting for men with the problems you're having is to get a slotted head shaver which staightens whiskers before cutting to minimize razor bumps. Remington has one which is the ES-1000 UltraSmooth Bump Control shaver. The price is around the US$60 level so it is just above your price range. The Internet search engines using Remington and "ES-1000" as the key words can bring you some good price comparison web sites with links to the on-line shops which sell this shaver. Remington's own web site mentions where you may buy it at http://www.remington-products.com/usa/buy/index.html I hope this helps.

From: <KirkIsrael@alienbill.com>

Date: Monday, December 01, 2003 10:12 AM

Hello there!

What an extensive site!

What is the best way to get information on the various shavers out there? I've been using a Sensor Excel (Mach 3 just seemed silly, a big flat sharp cutting surface, and I can't believe they're think 4 blades will be even better...) usually with Edge gel for sensitive skin. I'd shave about once a week, getting a but scruffy but not too bad, a fresh blade each time, but now I'd like to shave more often, and I'd like to consider an electric shaver. Where do I go for information on the various brands, or for a general re-introduction to electric shaving? I have a baby face, reasonably slow growing but prickly whiskers (maybe indicating they're relatively thin? I'm not sure) and would consider shaving every day or every other day if the process was convenient enough.

Thanks!

Kirk

Thanks for your enquiry, Kirk. Besides the various resources on the Internet, some of which I have links to, there is the most recent issue of Consumer Reports magazine to review shavers which is the November 2002 issue which you should find in the public library. While Consumer Reports is on the Internet at http://www.consumerreports.org , full access requires a subscription to the service. While it is somewhat outdated now, many models tested do have suitable substitutions. In a nutshell, the top rotary model was a Norelco (Philishave) Reflex Action model, but that product line is being superseded by the Reflex Plus (SuperReflex) line. Among foil shavers, the Braun Syncro line, still top of the line in North America, is #1. I'm saying product line as opposed to specific models because only the recharging bells and whistles as well as other features not related to the shaving heads are the only differences within a product line. In other words, the shave is the same with every model within a shaver's product line. You can also check the message boards I maintain links to of which my favourite is Jim Elliott's Electric Razor Rap. Jim likes a Philishave SuperReflex (or Norelco Reflex Plus which is the same thing) shaver himself. I hope this helps.

From: Christine Balkwill

Date: Sunday, November 30, 2003 9:37 PM

Hi,

Was hoping you might help me decide on a shaver for my boyfriend. He has been using Mach 3 Razors which he really likes but doesn't shave every day as it takes too long. I'm hoping if we could get him an electric shaver he could use it on the off days. He occassionaly uses his grandfather's extremely old Braun shaver. He says that he has sensitive skin. What would you recommend in the under $200 CAD range?

Thanks,

Christine

Thanks for your enquiry, Christine. I've been checking the Canadian shops on line for some ideas based on your budget. Some Canadian on-line shops list prices in U.S. dollars so I had to keep a currency exchange web page handy to check the real prices for you. The idea shaver for those with sensitive skin would be a Philishave Sensotec model, but they are over your C$200 budget. I use a Philishave Quadra myself and several Quadra models are within your budget. Since he uses a Braun, their Syncro top of the line models include some within your budget as well. Jim Elliott at the Electric Razor Rap message board strongly endorses the new moderately priced Philishave SuperReflex models which are all within your budget. I hate to give you more than one choice, but I hope this helps.

From: Pppatlaw@aol.com

Date: Sunday, November 30, 2003 6:42 AM

Dear Mr. Steelbeard:

Can you please tell me why Philips added a cloverleaf like shape the faceplate surrounding the cutter heads (90 Super 12) in about 1975? Is it decoration or does it improve the shave?

Thank you

Thanks for your enquiry. You're referring to a series of significant improvements Philips made to Philishave and Norelco shavers beginning in 1966. I think the cloverleaf design you're thinking of is when Philips introduced triple-head shavers world wide in 1966. The "90 Super 12" you refer to is 90 shaving slots in each head with 12 cutters underneath (as opposed to old models with 60 shaving heads and 6 cutters underneath) which were introduced in 1969. Philips did experiment with triple head shavers a decade before when it test marketed two triple-headed models in Australia and New Zealand in 1956. The project was abandoned back then because triple-headed shavers would have taxed Philips' production capacity at that time and because they thought that the two-headed shaver could be improved upon. They were when "flip-top" models were introduced in 1957 and "floating heads" models in 1959. In 1959, Philips also tried wave-shaped slots to get different types of whiskers. Philips mentioned that the triple-headed shavers shaved closer than 30% faster than their two-headed predecessor. The improved heads on the 90 Super 12 models effectively increased the shaving surface and beard hairs were caught more easily. I hope this answers your questions.

APPENDIX DATED DECEMBER 2:  I received a clarification as to the cloverleaf being the raised area surrounding the three heads on the head housing.  I believe this is part decorative and part to improve the comfort level when shaving, akin to two small stair steps to the shaving head instead of one big stair step.  I hope that's the answer you're looking for.

From: Solomon Myers

Date: Saturday, November 29, 2003 12:32 PM

Hello Gary,

It has been another week and so far the Wahl Lift n' Wash shaver is still giving me absolutely great shaves. They are still "with the grain blade shaving" close and they still last throughout the entire day. As I predicted, the sound of the razor slightly slowing did give me sufficient advance warning about when it would run out of a charge so that I had two shaves left when I first noticed it. Everything stated in my prior review still stands. I looked at the link for the Sunbeam Razors sold in Australia which Nick Hand had sent in and it appears to be the same line of razors. The Sunbeam razors hold a charge for 70 minutes, so I'm assuming they have a different battery. The "Lift n' Wash" series appear to be Payer manufactured razors sold under different brand names in different parts of the world......this bodes well for future availability of replacement parts.

Happy shaving to all.

Thanks for the update, Solomon.  I couldn't find any specs for the Wahl or Sunbeam Lift & Wash shavers which indicate the type of batteries used.  You mentioned that your Wahl model uses NiCads.  I'm wondering if the Sunbeam models use NiMH batteries instead.  Can anyone help us out?

From: <nick.hand@kwp.com.au>

Date: Tuesday, November 25, 2003 2:34 AM

Gary

Just had a look at your 'ad of the week' for the Sunbeam Shavemaster, where you mentioned Sunbeam don't sell shavers anymore.

You might be interested to know that Sunbeam are marketing shavers under the Sunbeam brand name in Australia. I haven't investigated them at all (have only been on the market a few months), only that I have seen them in the stores. Reading Sol Meyers latest posting to Tell Mr Steel Beard, they could actually be the Wahl shavers he has just tried (they have that 'Payer look' about them if that makes sense), and in fact now I think of it, they are called 'Lift & wash'.

I've copied the URL to Sunbeam Australia's website

http://www.sunbeam.com.au/products/product_listing.cfm

Cheers

Nick Hand

Chief Surgeon

kwp! Advertising

Thanks for the info, Nick.  I've added Sunbeam of Australia to the list of shaver companies on line as well as adding a disclamer to Sunbeam's listing in the Shaver Brands of the Past page.  Sunbeam of Australia is no longer connected to Sunbeam in the USA.  Looking at Sunbeam Australia's history section, the Australian company was sold in 1996 to GUD Holdings Limited.  The American company is today a division of American Household, Inc.  Thanks again, Nick.

From: Dan Mullins

Date: Sunday, November 23, 2003 4:48 PM

Hello Sir, I am a youngster of 18 that is looking for an electric razor before I go off to college when I won't have time to do an hours worth of research on anything taht doesn't pertain to my education. I have always used a Mach3 because that is what my father has used throughout my lifetime, but I find the whole shaving experience to be tedious and messy. I really don't have time to fill the basin with warm water and shave properly. Also, I still have the residual effects of pimples on my face and I find the straight edge as painful and scaring. I have used an older Remington left over from one of my older brothers and been soundly disappointed by the effects, come to find out that the foil blade was probably 7 years old... Now on to the razor question. I was hoping that you may have a razor suggestion for me. I believe I have rather straight stubble that doesn't curl until it gets quite long. My neck hair grows twice as fast as that on my face it seems, so I would really like to shave that in the best way possible. Finally, I have a very defined jaw line that always forces me to strain in order to get my blade to get the sharp edge without killing myself. I really don't know if I need a rotary blade or a foil one. Should I get a lubricating razor or no. My price range is flexible up until 130 dollars, but if I could get a sound razor for less I would much rather save the money than to have a bell that I would never honk or a whistle I would never blow. I thank you in advance for any advice you may pass my way. Thanks, Dan.

Thanks for your note, Dan.  Based on your shaving needs as well as a desire to save money, I would suggest either a Norelco Reflex Plus if you're in the USA or a Philishave Super Reflex shaver if you're outside the USA.  Both are the same 6000 series shaver.  They have all slotted heads to get the longer whiskers and the heads follow the contours of your face in a three dimensional manner to give you closer contact for a closer shave.  If you don't want all the bells and whistles, it even comes in a corded model.  I hope this helps.

From: "Sol Myers" <toptube@corecomm.net>

Date: Friday, November 21, 2003 1:53 AM

Hi Gary and all of you electric razor fans out there. I've gone and purchased yet another razor.....a Wahl lift n' wash model 7056-517 (also known as model 39 by the Austrian manufacturer). Price: $49.99 (US) at Walgreens. Features: washable, two foils with a long hair reciprocal cutter inbetween, ultra speed (seems high speed to me, although exact speed not specified), counter directional cutters to minimize noise and vibration, pop up trimmer, NiCad batteries, cordless only (no corded operation), 45 minute charge, 8 hour charge time, charging indicator light, overcharge protection (no low charge indicator), foil protector, nice cloth case which does not hold the charging cord/transformer, and a cleaning brush. Appearance: Solidly built in Austria (presumably by Payer, but I could be wrong), quality ergonomic feel and shape, all black and silver-grey decent quality plastic, head does not swivel but is angled. There are two buttons which you press and the foil head slowly lifts up on what seems like a hydrolic like spring mechanism for washing. There are vent holes on the sides for quick drying and drainage as well.

There is also a model 7055-500 (which I haven't seen at any bricks and mortar stores, but which is listed on Wahl's web site). This model, also known as the model 39.1 (in the instruction manual) has all the same features, although it allows cordless and corded operation, has a 1 hour quick charge, and has a low charge indicator. I've seen it on line for about $80.00.

Now for the important part, the shave quality. The razor feels solid and is relatively quiet for a foil razor (quieter than a braun Flex XP or a Remington MS3, louder than a Braun Syncro). The first shave was bad! I was so disappointed. It felt rough on my skin, took a long time, and did not get the long neck hairs easily (I have a tough curly beard and have been shaving with a Braun Flex XP). There was no money back guarantee, so I decided to use it one more time just to see.....Wow, what a close shave! By day three, it was close and quick. I had been taking 6 to 7 minutes to shave with the Braun. With the Wahl, it now takes me only 4 to 5 minutes to shave. I've been using the Wahl for a week and am very happy with the shave quality. It gives me a blade close with the grain (as opposed to against the grain) shave (I cannot feel any stubble with my hand after shaving and my face feels smooth). The smooth shaven feel lasts a long time. The most important thing is that I am getting that shave with no redness or irritation whatsoever. It actually feels good on my skin when shaving now.

I was already using a foil razor so my adjustment may have been easier than it will be for some others. So far I am very happy with the razor in terms of both shave quality and price. I am a little concerned about the ability to find foil and cutter replacements in the future because I haven't seen them anywhere yet (not even on Wahl's web site). However, the razor is new and despite Wahl being a smaller player, they have a history of supporting their razors. I'm guessing that by the time I need a resupply, Wahl will have them available. I would rather not have NiCad batteries for environmental reasons, but I haven't generally had problems with them in the past and they do seem to last a long time. I would rather have had a low charge indicator, although I decided it wasn't really a necessity and it wasn't worth $30 extra for the higher end model. The fact of the matter is that with my Braun I haven't usually looked to see if the low charge indicator light was on until I heard the razor slow down a little. In other words, I decided that the noise of the motor slowing down has usually been my real low charge indicator. When I hear that, I normally have about two shaves left. I haven't yet gotten there with the Wahl as I am still on my first charge.

OK, that is my initial review....I will definitely report back with more info after I've used the razor some more. Why did I switch from the Braun Flex XP? Well, I like that razor a lot, but it is a bit loud and it takes a long time to get a good shave. The build quality is excellent, but I wish it was quieter and had a faster speed motor (just in case the razor gods at Braun are reading this forum). I did use my braun one day since getting the Wahl and it just seemed to not give quite as close of a shave (although still a very good shave) and was loud by comparison. I'll be happy to answer any questions your readers might have about the Wahl and will report back after I've used it more.

Thanks for keeping up a great forum.

Sol Myers

You're welcome, Sol and thanks for your initial review of your Wahl 7056-517 shaver.  I found a picture of your shaver in Walgreen's web site (http://www.walgreens.com) and I can check out the nearby Walgreen's pharmacy (within walking distance) to see this shaver for myself.  As for who made this shaver for Wahl, I'm leaning towards Payer as your model 39.1 does follow Payer's pattern for model numbers.  Wahl's Moser subsidiary in Germany shows their shaver models, but they don't even come close to what you have.  Payer's web sites for Austria and Hungary do not list a model 39.1, but we can always E-mail Payer to ask them about it.  I've already E-mailed Payer's Austrian office and I'll post their reply when I get it.  I'm looking forward to you next review, Sol and thanks again.

From: "William Jarvis" <wmjarvis@uchicago.edu>

Date: Tuesday, November 18, 2003 7:28 PM

Hey, my name is Will,

About two months ago before starting college I picked up an electric, knowing I wouldn't have time to shave by hand here. After doing some web-research here and at other sites, I ended up getting a Norelco Quadra Action 7825. Couple of questions associated with this.

First, I have by and large been happy with it, but for one small problem. It doesn't seem to shave very closely on my neck, and usually leaves irritation. I'm not sure if this is due to ingrown whiskers (if so how do I prevent) or just irritation, but how do I solve this? I've had the shaver for about 2 and 1/2 months, so I should be broken in.

Second, I have very long hair (young college hippy I guess). So, often when shaving it gets caught by the blade and cut in. I've been avoiding this when possible, but it is inevitable at times. Now there is some tightly wrapped hair wound around the plastic spools that actually turn the blades inside the shaver head. Any ideas for getting it off?

One other question-how often is it necessary to change the cutters in my Norelco, and can they be sharpened somehow?

Thanks for your help and informative site!

Will

You're welcome, Will and thanks for your note.  On the first question, I consider ingrown whiskers (aka "razor bumps") and irritation to be two different problems.  Razor bumps can occur if you shave a sharp point in your whisker which allows it to re-enter the skin.  Irritation is reddened skin because of too many skin cells being shaved off along with the whiskers.  You could use pre-shave preparations which say they help straighten whiskers before shaving and make sure you stretch your skin while shaving.  On the second question, the hair caught in the spools is one problem I have not encountered before.  Other people may have better ideas then mine which is to take a utility knife to cut the outer part of hair wrapping then using tweezers to try and upwrap it.  A better way of shaving a long beard is to use a beard trimmer (or hair clipper) both without the guard to cut the long beard then using the shaver to get the resulting shorter beard.  As for when to replace the heads, Philips recommends they they be changed annually.  There is a company (which is also a sponsored link) which markets head sharpening sets for Philishave and Norelco shavers which is Vollco.  While I have had mixed experience with the Vollco sharpeners, others love them.  Philips of course, which made your Quadra shaver, does not recommend them and a Philips executive actually posted a rebuttal in Tell Mr. Steel Beard a few years back.  Just click on the Vollco banner on the left for more info.  I hope this helps.

From: Michael Indart

Date: Monday, November 17, 2003 2:45 AM

I have been using an electric razor for about 8 months now, I've went from the Norelco Spectra to the Braun Syncro. The Norelco gave me a good shave but never could get my neck or jaw line well, not to mention the irritation it caused me. I next tried the Braun Syncro which I am very pleased with. Though I can only complain about one thing, I still have some trouble with my neck line, I notice the hairs grow in many different directions on that part of my face, which is why I think I seem to have trouble in that area of my face. I can eventually get all the hairs off but my skin gets irritated after a while and turns red. I've tried stretching my skin and using pre shave lotions....everything I can think of. Maybe I shouldn't shave every day with the razor and allow the hairs to grow longer so the razor could pick up the hairs easier? I figured you'd be able to help me out

thanks,

mike

Thanks for your note, Brian.  Foil shavers have problems in shaving the neck area.  Before the Quadra and the Sensotec/Spectra models came out, I've been saying that rotary shavers are better at shaving the neck area.  The Philishave/Norelco Quadra and Sensotec/Spectra shavers have holes and slots.  Other rotary shavers have slots only.  It's the slots which get the neck whiskers better than the holes.  I have a Quadra shaver myself.  I found out after not shaving for two days that I do a better job shaving if I use a different shaver.  As I have several other working shavers, I either use a rechargeable Reflex Action (replaced by the Super Reflex or Reflex Plus) or an older Micro Action (replaced by the Micro+) corded model.  Today if someone asked about a great budget shaver, a Norelco Reflex Plus or Philishave Super Reflex would be my recommendation.  For those preferring reciprocating cutters instead of rotating cutters, Remington has the ES-1000 UltraSmooth Bump Control shaver which is all-slotted head shaver.  I hope this helps.

From: "Ricardo Zamel" <ricardo.zamel@utoronto.ca>

Date: Wednesday, November 12, 2003 12:06 PM

I've recently decided I want to remain clean shaven, after years of sporting a goatee, a decision more than slightly influenced by the pain of shaving this region of my face. I started using razors but found the shave to be quite poor if going in the direction of my beard, and extremely hard on my skin if going in the opposite direction. So I decided to have a go at electric, hoping to strike a happy medium.

The shaver I picked up is a Panasonic ES8092 (linear, wet/dry with pivoting head). I'd tried Panasonic and Philips shavers a few years ago and gave up on the Panasonic because it was ineffective at getting longer hairs or neck hairs and the Philips because it irritated my skin too much. Panasonic seems to have come a ways because this shaver really impressed me. It managed to give a quite close shave and with a little work even get all my neck hairs. I shave dry. I tried using cream once but did not find it helped much and just made everything messier.

It's been a few weeks now and I'm really happy with the job it's doing on my cheeks, neck, jaw and even moustache. The problem is that I'm still getting lots of painful, and ugly, razor bumps in the area below my lower lip and also below the corners of my mouth. They generally start hurting and showing up several hours after shaving and evolve into small, white, puss-filled bumps. What I'm unclear on is if these are due to irritation or if they are actually ingrown hairs. If I just keep at it, will my skin eventually adapt or is the shaver actually shaving too close and I'll never be able to get rid of them? Or if it's irritation, not ingrown hairs, is there some lubricant that will help the problem? Should I go back to trying with the cream?

Any advice would be very welcome.

Thanks,

Ricardo

Thankx for your enquiry, Ricardo.  I believe the razor bumps are ingrown whiskers.  What type of whiskers to you have?  If they are curly, they are prone to razor bumps if you're not careful.  What happens is if you shave the whiskers when they are laying flat, you shave a point onto the whisker allowing it to easily re-enter the skin.  You may want to stretch the skin while shaving to help the whiskers stand up and/or use a pre-shave preparation which can help the whiskers to stand up before shaving.  My definition of irritation is reddened skin from too many skin cells being shaved off along with the whiskers.  I hope this helps.

From: Sarah

Date: Tuesday, November 11, 2003 10:06 PM

Dear Gary;

In my search for decent electric shaver reviews I came across your useful website.

See, I'm looking for an electric shaver for boyfriend. He's had the same old green Norelco for years. I guess it does the job but he has mentioned a few times that it bothers his skin.

I read many of the letters in your forum and looked over your mini-poll. This information may be of use to someone who knows a bit about shavers however, it was hard for me to make out which shaver seems to be the best.

I guess what I need is your help. I'm not sure whether to go for Norelco, Braun or that PhiliShave brand. I'm also not sure if it's best to go with a wet and dry shaver. I'm willing to spend about $150.

I would very much appreciate your input.

Thank you in advance for your guidance.

Sincerely Yours,

Sarah

PS: You should be able to purchase Clarins Shaveease, mentioned in your forum, at Nordstrom's. Clarins is an upscale personal product line.

Thanks for your enquiry and your tip, Sarah.  While I don't know which Norelco model you boyfriend has, the green colour has me thinking that it's really old from the late 1960s as I recall such a two-headed shaver from way back when.  The heads for this shaver are hard to find nowadays.  Shavers have vastly improved since then.  Since your boyfriend is used to your Norelco (or its international cousin Philishave), I would suggest a new Philishave/Norelco shaver.  Typically, it would take about a month for a user's skin to get accustomed to a different shaving method.  You boyfriend's skin is probably already used to a new rotary shaver.  Their high end Spectra or Sensotec shavers are within your price range.  I don't know if your boyfriend has been using a rechargeable shaver, but they have gotten a lot better.  If he still wants a corded shaver, there is no corded Norelco Spectra, but there is a corded Philishave Sensotec available in Canada, the HQ8445.  My Canadian sponsored links which carry it are Mercury Shaver Centre and The Buyer's Club.  Otherwise, the Norelco Spectra are widely available.  Even though it's a dry shaver, it is washable under the faucet.  I prefer a dry shaver myself.  I hope this helps. 

From: "joneal1" <joneal1@uic.edu>

Date: Monday, November 10, 2003 1:00 PM

Hi --

I am wondering if you, or anyone, knows where I can get a new circuit board for an Eltron Electric Shaver (?).

Thanks,

John.

Thanks for your enquiry, John.  Eltron is strictly a marketer of electric shavers which does not have its own factories.  They contract with other shaver manufacturers to make their shavers.  Older Eltron shavers were made by Braun.  Most of the shavers Eltron makes nowadays are made by the Austrian shaver company Payer.  You may want to check the shaver repair shops on line who handle Eltron and Payer (or if it's a really old model, Braun) to find out if they have or can get the part for you.  Be sure to mention the model number of your shaver.  I hope this helps.

From: Max

To: Gary Flinn

Date: Wednesday, October 29, 2003 7:34 AM

One other thing Gary,

Since my Braun 5504 died of the apparent preprogrammed destruction, I did the good corporate slave thing and went out and bought a new clean and charge Braun. But buy cartridges all the time? I don't think so!

I have made an effective replacement solution for myself. Braun's original mix is 40% denatured alcohol, lemon and a bit of oil, as far as can gather. I put about 100ml ethanol / denatured alcohol (also known as Methylated Spirits, usually it's 95 to 96% ethanol) with a few drops of 100% essential oil of lemon, and added the balance as just plain old tap water. (A few drops of 100% lavender for the skin (& the scent) could do the trick too.)

Don't try ordinary supermarket cooking lemon juice (has slight remnants of pulp in it), as it will quickly block up the mesh in the cartridge & you won't get any fluid up to clean the shaver.

Cartridges aren't too hard to wash clean, just don't damage the little filter mesh on the bottom of the intake (large) hole. Take off the stickers on the thing to see how the water flows; it's all convoluted to ensure that owners have a difficult time washing the thing out, but they can't make it impossible for us to do so. A few drops of liquid soap shaken up, washed out thoroughly, and I tend to backflush it (in the big hole, out the little). Then in goes your new mixture, and you're set for another month. Always save the lid as it comes in handy for cleaning the cartridge!

see ya

Max.

Thanks for the new info, Max.

From: Max

Date: Wednesday, October 22, 2003 4:40 AM

I have a slightly different story with regard to shaver batteries.

My Braun 5504 was a faithful companion for a couple of years, and I almost always allowed full discharge before recharging. However, after a couple of overseas trips in which I (once or twice only) did not allow a full discharge before recharging, the batteries suddenly seemed to almost completely give up, not holding the charge for long at all. No amount of total discarges before recharging would fix them.

I then opened the shaver. Batteries were almost totally dead when they came out, but I was surprised to learn that after a charge on a separate battery charger, they held a full > ~1.4 volts each and have run a walkman for a few days now and are still at a high state (~1.35 volts) of charge.

So it seems my shaver died due to the electric circuitry within the shaver, not the batteries themselves. This really annoys me because it seems as if Braun has put in a "preprogrammed obsolescence" into it's shavers to get you to buy a new one after some use. Is Braun really that evil?

I would like to know if you or any of your visitors have comments or similar experiences!

Thanks

Max

(PS Thanks for the very useful website!)

You're welcome, Max and thanks for telling your experience with your rechargeable shaver and I hope other Braun rechargeable shavers users will tell us their experience.

From: "Paul" <paulv.benson@blueyonder.co.uk>

Date: Sunday, October 12, 2003 2:20 AM

Dear Gary

I know I have in the past mentioned my delight with my Grundig FX foil shaver but I have to acknowledge a better shaver. You won't be surprised to hear it's a Philishave Sensotec (Norelco Spectra) mains only rotary. I justified buying it on the basis it was my silver wedding anniversary and I was still showing redness on both sides of my neck.

Having used the Philishave for 2 weeks now the redness is going and it gives a super clean shave without feeling it's tearing the hair of my skin. It seems to glide over the skin. I ,ve found the trick of rotating one way and then the other does shave tricky hairs under the chin as others have testified. I am also using a shaving oil called Clarins Shaveease. Expensive but very nice. One question. Is it advisable or necessary to clean out the shaver under hot water after every shave?

I appreciate your efforts and the site for our benefit. Thanks.

You're welcome and thanks for your note, Paul.  I usually clean my shaver every week or so.  As for after shaving, I just open up the top to shake off the loose whiskers.  I hope this helps.  I wonder where Clarins Shaveease is available in North America.

From: <johnkotwicki@netzero.com>

Date: Monday, October 06, 2003 11:51 AM

Subject: TELL MR. STEEL BEARD

First of all ...this page rocks! Good job. I wanted to share my experience with you all. Back in 89 (?) I purchased my first electric - Norelco 905RX, it was a really weird feeling not having to wet my face!! The shave was not always as close as a blade (but sometimes) however I never got nicked up with the associated blood which was the best. The 905RX was nice, but not the "top of the line". In 94 (?) the batteries died on the 905RX so it gave me an excuse to buy a new "toy" -- this time the 965RX. While it had the same "micro-shave" combs & cutters, each head moved up and down independently, it had a neat LCD charge guage, plus had a more "rubber-like" casing which made it easier to grip. The 965RX was nice, but again, not the "top of the line". Well about three weeks ago I decide to go all out and buy the "top of the line" - the 8894XL. I got a brand-new one on ebay (posatage including) for $154. Not cheap at all, but much less than at Amazon. Keeping in mind that I had skipped over the "reflex" and "quadra" improvements and the latest I had used was still the "micro-razer +" lift and cut.....the 8894XL blew me away!!! 3 weeks later I still am soooooo impressed and happy with it. Yes, it's ultra-cool looking with great neat features, yes, its so easy to clean by simply rinsing under the faucet, but what really continues to impress me is the awesome shave!!! The closeness and comfort that I've grown to love with my past Norelco's x 3!! Having said that, I must say that you can not over-emphasize the importance of a "sharp" set of blades - a sharp set always seems to make the shaver work much better. To that end, I've ordered the Volco sharpeners. What the most I can loose? Hey, if it doesn't work, then I'll just replace the blades. Something tells me it will work, though. After a couple to months I'll try the sharpening them and let you all know my results. Oh, and finally, I guess TV advertising really does work. Back when I originally purchased my first Norelco, it could have just as easily been a Braun or Panosonic or Remington (I'm sure they are all fine alternatives) but I just remember growing up watch Santa sled down the hill in his Norelco (especially during football season) and figured "that's the one!!".

Keep up the Great Work on this Great Site!!

John in Crofton, MD

You're welcome and thanks for your note telling your experience with different shavers, John.  I hope you saw the return of the Norelco Santa last Christmas.

From: James A Elliott

Date: Friday, October 03, 2003 10:48 AM

Hello, Gary.

I emailed A. Speelman at Philips' Drachten factory about the recent questions at "Tell Mr. Steel Beard" of Rogers Evans and Ron Kornfeld.

Regarding the green gunk on the inside of Roger Evans' vintage 60s Philishave, A. Speelman had the following to say: "From this side the dark green gunk is unknown. It can be copper-oxide."

Regarding Ron Kornfeld's question about the resistor in his shaver, A. Speelman said this: "The component you are talking about is a safety resistor. This is a special resistor. If the resistor is defective something else is wrong with the shaver.

Please contact the service station in your area. Don't replace the resistor by yourself."

Jim Elliott

Electric Razor Rap

http://jimelliott.suddenlaunch2.com

Thanks for letting us know, Jim.  It's great to see your note on this forum.  Be sure to check out Jim's Electric Razor Rap message board, where I occasionally post a message or a reply, on the above URL.

From: "Davis Alan" <Afdavis40@aol.com>

Date: Friday, October 03, 2003 9:03 AM

Gary,

Thanks for your reply. I will try at some point to use the Norelco without pre-shave later. I went ahead and bought the Quadra action. WOW! It has an increased motor speed and slightly better torque too. Very impressed, gave a great shave. I didn't notice it taking any longer really. Maybe only a slight increase in time. Still under 3 minutes. The head/cutter assembly also seemed more refined, from an Engineering stand-point. Quite a bit nicer than my 4 year old Reflex action. Very glad I purchased it. I can't wait to clean that puppy under water. :-) Any idea what that little 7 dimple hole in the back is for? Is that the motor exhaust? :-)

Thanx again for maintaining what I consider the best Internet site on the planet!

Alan

You're welcome, Alan and thanks for the update.  I'm guessing there is a heat sink behind the holes you mention.  Looking at my Quadra with a flashlight (or electric torch depending where in the world you are), there is metal behind those little holes on the back of the shaver.  Because of the sealed construction, I believe the combination of the metal surface and the holes allow for heat dissipation, just like the heat sinks which dissipate heat inside your computer.  Any other theories or corrections are welcome, of course.  Does anyone have a Philishave/Norelco Quadra service manual?

From: Afdavis40@aol.com

Date: Tuesday, September 30, 2003 5:42 AM

I am just now making the transformation to electric razors after years and years of attempts due to the difficulty of shaving with a blade razor. I am finally making lots of headway now that I have thrown out conventional wisdom and shave completely dry, before I shower, with some AFTA pre-shave. I recall a few of your readers mentioning this in your post and I believe you yourself may have said once that you prefer shaving dry before a shower as well.

I am curious why Norelco insists on shaving after your face is "clean and dry" and not to use pre-shave considering all the people who return the razor after purchase. Why not "If washing your face and completely drying it does not work, consider this method..." My face takes a very long time to dry after I wash it. So I won't follow the advice of the brochure or the web site any longer. I am curious about your other readers comments on this issue. I did not see a survey on it, but I didn't look at each and every one.

To celebrate my new found freedom from the blade razor I am considering purchasing a new Norelco Quadra action ( the Spectra is too expensive for me). I have read though that those little holes in the Quadra action require more shaving time than that of my current Reflex action. Can anyone tell me what their experience was moving up to the Quadra from the Reflex? I may buy it anyway. I think I would really like to have two razors and one that I can wash (the Quadra) would be really cool. Thanx

Alan

P.S. Thanx again for maintaining this truely amazing web site!

You're welcome, Alan and thanks for your note.  I may be repeating what I wrote elsewhere, my pre-shave preference is for using a powder stick when I need to use a pre-shave.  My experience with pre-shave lotions have been mixed.  Some pre-shave preparations which receive very favourable comments are not readily available unless you want to get it mail order.  As to why Philips/Norelco insists that you not to use a pre-shave could be based on my own experiences.  Again, I may be repeating what I wrote elsewhere.  The disadvantage to using a pre-shave powder stick is all the powder residue which goes into the shaver.  As I have a Quadra shaver myself, which you are considering, its waterproof construction allows for easy cleaning under the faucet so that eliminates the disadvantage of using a powder stick.  As for lotions, I'll repeat what happened many years ago when I used a Philishave HS555 Rota Action shaver which uses what are now called Philishave/Norelco HQ2 replacement heads.  I'll admit that I used too much Williams Lectric Shave during a very humid Summer.  What eventually happened is that the glue which held the decorative discs onto the rotary heads got weakened so the discs actually came off the heads.  I understand the Lectric Shave has since been reformulated to prevent this from happening.  So I believe Philips/Norelco is very concerned about the pre-shave affecting either the shaver's performance or its lifespan.  As for the Quadra not shaving as fast as the Reflex Action, I believe it has to do with the holds getting only the short whiskers when you have more longer whiskers which the holes cannot catch.  The newer and more expensive Sensotec/Spectra shavers account for the Quadra's problem by adding more slots in a critical portion of the heads so the Sensotec/Spectra has more slots than holes.  The reason I got my Philishave Quadra is more for the easy cleaning than for the shaving performance, as good as it is, and I don't mind having to shave longer.  But I do find myself shaving with my older Reflex Action or Quadra Action, even that HS555 I just mentioned, when the whiskers are too long after not shaving for a day or two.  Of course, other opinions are encouraged.  I hope this helps.

From: Ans Broughton

Date: Sunday, September 28, 2003 9:26 AM

I have just found your marvellous forum and wonder if you could give me some information.

When my husband (71 yo) lost his central vision as a result of Age Related Macular Degeneration, he found it very hard to shave without cutting himself with his (ordinary) razor and would end up with blood all over his face.

Two years ago, the kids and I decided to give him an electric razor, a Philishave Coolskin HQ 6761. While it does not shave as well as the razor, he was happy with it.

Unfortunately after about 10 months, the Philishave started to make an awful noise and stopped working. We took it to the shop we bought it originally, and as they did not have replacement parts, they gave him a new one. They said that his original one-year warranty would not be extended however.

Eight months later, the same problem occurred. Philips was not interested as they indicated that they had sold the Philishave business, and suggested we take the shaver to a repair shop which we did. It was found that the heads (blades?) were cracked and would need to be replaced. This was done and it has lasted only six months as it is once more making a strange noise in spite of the fact that they had been replaced.

The razor has not been dropped, and my husband is very careful in cleaning it. He has gone back to shaving cream and disposable razors, and once again is cutting his skin.

I know that you are in the US and we are in Australia, but we seem to be getting nowhere. We can go back to the repair shop, pay another A$80 or so, and have the head replaced, but wonder if it is worth it.

Can you suggest who we may contact with this problem? I would be very grateful for your suggestions.

Many thanks and kind regards.

Ans Broughton

Perth

Western Australia

Thanks for your note, Ans.   It took me awhile to figure it out, but I realized that Philips Domestic Appliances & Personal Care has given distribution rights to market their products in the Australian market to the electrical division of Housewares International Ltd. (HWI).  HWI's URL is http://www.housewares.com.au and they also handle their own Breville, Kambrook and Ronson brands of appliances.  You may want to contact them.  I hope this helps.

From: "James Roseland" <jrose1999@hotmail.com>

Date: Sunday, September 28, 2003 8:49 AM

Dear Gary,

A quick addition to my last email about National/Panasonic shavers... I may have solved the question about the mysterious "C" designation on some model numbers.

As I was shaving this morning, I glanced at the two Panasonic nose/ear trimmers I own and noticed that the model number on one ended in "N" and the other in "NC." Both are gold in color. The only difference between the two is that the "C" unit is in a blister pack and the one without the "C" is in a box.

As I thought back on all the Matsushita shavers I've seen, I realized that this pattern holds up throughout the National/Panasonic line. For example, the current, blister-packed 8017 and 18 are marked "SC," while the virtually identical, but boxed 8019 (sold at Sharper Image) is an "N." I can't think of any exceptions to the rule.

I know this is a trivial matter, hardly worth the paragraphs I just gave it, but I thrive on trivia! I hope some of your other readers do, too.

Jim Roseland

Thanks again for the info, Jim.

From: "James Roseland" <jrose1999@hotmail.com>

Date: Saturday, September 27, 2003 10:19 AM

Dear Gary,

Thought I'd take a shot at answering the questions Howard raised in his 9/21 message. The National/Panasonic pro-curve, non-pivot shavers ES8015-8019 are "washable," but not immersible. My guess is that this is because they have an exposed socket on the bottom which receives the cord. This is unlike other shavers from Matsushita, which use induction-charging stands, and can be made fully sealed. The advantage of plugging the cord directly into the shaver is that, like higher-end Philips/Norelco shavers, they can be used either corded or cordless. And so, technically, the clerk at Sharper Image was telling the truth: the ES8019 is a"wet/dry" shaver.

As far as I can tell, the only real difference between the 8017/18/19 shavers is color (silver/blue, silver/black, gold/black). (Of course, the 8019 comes in box, while the others are sold in blister packs.) My interpretation of the Panasonic suffix-lettering system is that "N" is for gold, "S" for silver, and "A" for blue. I used to think that the "C" designation on some models had to do with trim that differed signiciantly from the main body color, but the simultaneous existence of the 8018-SC and 8019-N (the same shaver, except for body color) seems to put the kibosh on that theory.

Sharper Image is definitely a "high end" store, and their prices reflect that. The Panasonic 8019 is not exclusive to them, and can be found at other outlets for considerably less than $149. Etronics.com, for example, currently sells it for $89. The pivot-head ES8097, however, is exclusive to Sharper Image, and differs from the lower-priced 8092/95 pivoting models (known as "Lamdash" in Japan) in that it has a gloss blue body (like last year's 8080), and it has an LCD readout rather than a series of lights to show the remaining charge. The value you place on a such a readout (or on the color blue) will determine whether you are willing to pay $300 for an 8097 vs. $139-$159 for an 8092 or 8095.

I have owned the Japanese-market equivalent of the 8097 (the National ES8093, also with an LCD readout) for almost a year now (it cost about $240 at a store in the Akihabara "Electric Town" district of Tokyo), and my experience is that, despite the angled and pivoting head, it shaves no closer than older, straighter models. In fact, I've found the shave to be not as close as the one I get from my non-angled 8023, probably because the older model has a head assembly that is wider across and razor-thin blades on the cutters inside. The head assemblies on the new, angled models are slightly smaller, while the blades inside are a little wider. Of course, the pivoting models also speed up to 17.000 rpm for cleaning, but I'm not sure I see the value of that. It's not a significant time-saver.

Hope this helps.

Jim Roseland

I'm sure it does, Jim.  Thanks for the info.

From: Cwizardglick@aol.com

Date: Thursday, September 25, 2003 11:09 AM

Hi,

I have an old 1312. I still like it's shave but the motor lugs under load. Does anybody know how to fix/lubricate/overhaul this or any other older model.

Thanks,

Thomas Glick

Thanks for your inquiry, Thomas.  Lubricating the shaver could solve the problem.  Light lubricating oil should do the trick with the moving parts.  If replacement parts are needed, that could be a problem, especially with a shaver as old as yours.  There are third-party or OEM suppliers of spare parts.  That's something a shaver repair shop can tell you if they can supply the parts if necessary.  There are several shaver repair shops on line and I have links to many of them.  You could also check out the Electric Razor Rap message board which I also have a link to as that is the most active of the shaving message boards.  I hope this helps.

From: Roger Evans

Date: Thursday, September 25, 2003 3:24 AM

I recently bought a corded Philishave from about 1962 or '63. It works perfectly, but on the cord; the bit what plugs into the shaver, and also the bit what plugs into the wall has this odd dark green gunk on it. It seems to have no effect, but I was wondering is that supposed to be there; and if so, why?

Thanks for your inquiry, Roger. I remember the green gunk when I used a 1960s vintage Philips shaver way back when. I've been puzzled over what it is myself. I've also seen the gunk inside the shaver in the whisker chamber around the cams and on the hinged area of the 'flip-top' head. I'm guessing it's some sort of oxidation. You could post a message on the Electric Razor Rap at http://jimelliott.suddenlaunch2.com/index.cgi to ask the same question. I hope this helps.

From: Ron Kornfeld

Date: Wednesday, September 24, 2003 7:31 PM

thanks for the info re hs925 - called philIps directly and was told sorry no information.... I specifically need to know the value of the resistor beside the ac input (it is gray with black stripes at top and bottom but others are burned so cannot determine value) can we post a question that any one with the shaver open it up and advise of the colours of the resistor or if anyone has the information from circuit diagram, thanks, I am not convinced shaver is ready for the garbage heap

E rykornfeld@telus.net

Thanks for the reply, Ron.  You are welcome to ask any shaver repair question as well as posting in the shaver message boards such as the Electric Razor Rap to see if someone can help you out.  There are shaver repair shops on line who can also answer your question.  I hope this helps.

From: <hstone7@comcast.net>

Date: Sunday, September 21, 2003 6:54 PM

I just bought a Panasonic Linear model ES8019 from the Sharper Image for $150. They told me it was a wet/dry shaver and I have discovered it is not. That does not bother me because I really don't plan to use it in the shower.

However, I went to Panasonics website and the Linear shaver model ES8017SC is only $90. I'm wondering how the ES8017SC model differs from the ES8019 model I bought at Sharper Image. Model #ES8092NC on Panasonics website cost $150 (MSRP) and has wet/dry shaving, 30 degree angle cutting and adjustable pivot action heads. Does the ES8019 model have these features? If not, would I be better off buying Model #ES8092NC? How beneficial is the 30 degree cutting angle and adjustable pivot action? Last question: Is the Sharper Image's exclusive Panasonic $300 shaver worth it? Any guidance would be greatly appreciated.

Regards,

Howard

Thanks for your inquiry, Howard.  Not knowing enough about the SC and NC suffixes, I had to go by the 8000 series numbers and my quick analysis of the ES8017SC and the ES8019N Panasonic ProCurve Linear shavers show the main difference being the colour of which the 8017 has blue trim and the 8019 has black trim.  Those models do not have the pivoting head which the "Lamdash" ProCurve ES8092NC has.  I hope this helps and I also hope that the Panasonic shaver mavens reading this note can give you a more informed answer.

From: Ron Kornfeld

Date: Sunday, September 21, 2003 6:21 PM

anyone know where I can get a circuit board diagram of philishave 925 - it appears I burned out the resistor beside the battery pack/ac inupt and want to play with it to determine if I can resurrect the shaver. thanks

E rykornfeld@telus.net

Thanks for your inquiry, Ron.  You should be able to get a service manual and parts list directly from Philips Domestic Appliances & Personal Care in your country.  Just go to http://www.homeandbody.philips.com then click on "customer care" on the top of the page.  Unfortunately, there are no PDF files on the 'net for your Philishave HS925 shaver, so click on "click here to contact us" to E-mail your request to Philips DAP and follow the on screen instructions.  I hope this helps.

From: "John J.Simon" <jjsimon@historians.org>

Date: Wednesday, September 17, 2003 10:49 AM

I like Braun's "clean and charge" feature except, of course, for the expense of replacing the cartridges every month. I wonder if anyone has figured out how to duplicate the cleaning agent so I can refill myself?

Thanks for your inquiry, John.  I do recall someone may have answered your question in an old Tell Mr. Steel Beard posting, so here it is again:

From: David Dobson

Date: Saturday, November 10, 2001 7:36 PM

BRAUN SYNCHRO CLEANER SUBSTITUTE FORMULA

Hi Gary,

This is further comment to those of Yoel Jacobsen on his Braun Syncro Formula except this is more for American/Canadian readers. And it also goes a bit farther by duplicating the lemon fresh scent. This should save you a little bit, depending on how much you pay for the Alcohol vs. the best price for the cartridge refills.

Buy a bottle of "EVERCLEAR" grain alcohol (this is 95% alcohol or 190 proof available at most liquor stores)

Small bottle of lemon extract (available at any grocery store)

Directions:

Rinse out and shake out the empty cartridge a few times until there is no residue left

Air dry , or if you are in a hurry, use a hair dryer to dry the inside.

Use a measuring cup and pour approx 150 to 160 ml of alcohol (2/3 cup) into the empty cartridge

Add 5 caps of lemon extract (using the small bottle)

You now have a near duplicate mixture of the Braun Synchro cleaner. Works Great!

Regards,

D. Dobson

Thanks again, David in case you are reading this.  I hops this helps, John.

From: "Drew" <dgormanl@nd.edu>

Date: Sunday, September 07, 2003 3:46 PM

Hi Gary,

I use to always have a beard/goatee and shaved with a blade. I decided I wanted to be clean shaven but I didn't not want to shave with a blade every day because it's so hard on the skin and spending $8 on blades every week and a half just to end up in the trash was also a deterrent.

So I decided to try the Norelco Spectra 8894xl. The ease of cleaning and sensitivity control was appealing. I tried it for 1 week and it was horrible. I had ingrown hairs and a very irritated neck. So I send it back. Next I tried the Braun XP 5614. It gave a good shave with no irritation but it took me over ten minutes to shave. I bought a Remington ultra smooth razor (I am a half black but my beard hair is not too curly). I got a much faster shave with this razor. I liked this razor a lot except for the noise and the clean up. So I figured after a few months my skin had gotten use to an electric razor and decided to give the Norelco Spectra 8894xl another try. Now I love this razor. I get a fast close shave without any irritation! The razor is quiet and super easy to clean. I don't have any problems with ingrown hairs. It works great on stubble and on a few days growth.

So the 8894xl is my favorite razor. It took two tries but it was definitely worth it. The Remington ultra smooth is also a great razor but is a little noisy and the clean up is not that easy. The Braun 5416xp worked well but took too long to shave.

I'd recommend the ultra smooth to anyone you tend who get razor bumps.

Gary you've got a great site!

Drew

Thank you, Drew for the kind words and your opinions on the three shavers you mentioned.

From: Pete and Elaine Crump

Date: Saturday, September 06, 2003 2:51 PM

I recently replaced the batteries in my Norelco 5885XL but the shave capcity counter did not reset. Is there some way to get the counter to reset?

Thanks,

Pete

Thanks for your note, Pete.  Other than making sure the new batteries are fully discharged so that the counter does not function before charging up the new batteries, I cannot think of how to reset the counter.  If anyone with either a Norelco 5885XL or the identical Philishave HQ5885 as well as its NiMH counterpart, the Philishave HQ5890, who has successfully reset the shave capacity counter after replacing batteries, please let us know.

From: "David Bakin" <d.bakin@comcast.net>

Date: Saturday, September 06, 2003 2:18 PM

Gary, what a fine site you're keeping! This is a status report from a first-time user of a rotary, and a tip that may be useful to others.

After a thorough reading of your site and everyone's comments in Mr Steel Beard I ordered a Spectra 8880XL to try out, aware of the need to test for 30 days. I chose the 8880XL because a) I always wanted to try a rotary (I've been using a Braun Flex Integral for years ... and years) and the Spectra had many favorable comments, b) I wanted at least an NiMH - can't stand nicads but didn't think the premium for the lithium battery was worth it, and the 8880XL is the least expensive Spectra with NiMH, and c) my wife gave me $$$ for the shaver of my choice so I could pay for it without guilt (plus she pointed me at your website, she's terrific!). So I got it and also - based on comments on your site - a bottle of total shaving solution.

I don't know which I'm happier with: TSS or the Spectra. First on TSS: By all means, use it! I've never used a pre-shave with an electric and didn't know how easy it would be to shave with one - and the TSS feels great. The Spectra is excellent as well - very easy to get a very smooth shave by shaving against the grain. The battery lasts weeks the way I shave (compared to a lot of your correspondents I apparently have a light beard). Only troublesome area is directly beneath the nose but a few extra passes there solves that problem. I had no trouble getting used to it - went straight to the "normal" sensitivity setting with no razor burn and certainly no bleeding anywhere - but that could be due more my skin being super tough due to years of abuse with my previous, very old, electric razor.

Only issue with the Spectra: the pop-up trimmer seems flimsy and slow - it can cut your sideburn straight but after that, when you pull straight down to get the little hairs left under your new trim-line, it doesn't get any of those, no matter how hard you try or which way you move the trimmer. You have to go there with the rotary heads which is tricky.

I ordered it from www.digitalfotoclub.com and got it quickly (not one of your sponsors but the only place that was carrying the 8880XL in stock at the time).

And now the promised tip: The manual recommends that after cleaning the heads (every month) you let them dry before putting them back in. A tedious waste of time. Instead, blast each cutter and head with a compressed air duster (like you use for electronics, I usually get mine at the local computer store) - it dries the cutter & heads very quickly and gets the last stubborn bits of hair out as well. Then use the compressed air on the razor itself.

One more thing: I noticed the manual says: don't mix the cutter and heads when you clean them because "shaving performance may be adversely affected for several weeks" - well, isn't that a coincidence with the recommendation to try for 3 weeks because your skin has to "get used" to the new shaver. Makes me suspect that the 3 week adjustment period is the same 3 weeks after mixing up the cutters and heads, specifically that any set of new cutters and heads must get "worn in" against each other and until that happens you get a rough experience. Can any Norelco/Philips users confirm or deny that things get rougher for 1-2 weeks anytime you replace the heads?

-- Dave Bakin

Thanks for the tips, Dave.  As for the head replacement issue, if anyone has accidently mixed the combs and cutters after cleaning a Philishave/Norelco shaver, please let us know you immediate shaving experience and how long it takes before the combs and cutters are optimised again.

From: Gary Eide

Date: Sunday, August 24, 2003 12:11 AM

Hi Gary,

I had a Braun 5612 xp shaver that I had used for less than a year and it was losing power and needed a new foil and blades. In addition the 5612 just left too many long hairs on my neck. So I thought it was time for a change. In doing research, I found your site and it was a real help in deciding what shaver to purchase. I decided to purchase the Norelco Spectra 8894xl. Although a bit pricey I was interestned in the lithium batteries.

My experience has been very positive thus far. I have been using it for about two weeks. It shaves close and for the most part gives a comfortable shave. It was a bit rough on the neck for a while, but I tried Nivea for men on my face before I shaved and it solved the problem. So thanks very much for the site and your recommendations.

Gary Eide,

Brookfield, WI

Thanks for sharing your experience so far with your new Norelco Spectra 8894XL (aka Philishave Sensotec HQ8894) shaver, Gary.

From: Ben H

Date: Tuesday, August 19, 2003 1:43 AM

Hi, Gary.

Since this site has helped me so much in the quest for a better shave, I feel I should return the favor by adding my own comments and experiences. About 8 months ago I was using a Norelco/Philishave Quadra 6846xl and had been using that for over two years. For me, the shaves definitely needed improvement, and I was tired of seeing the inside collars of all my white shirts freckled with caked crusty crimson. So the search for a new shaver began, and the choice fell to two: the Norelco Spectra 8894xl or the Braun Flex XP 5614. First I tried the Braun and kept with it for over a month, having to keep in mind the return policy. Then I went to the Spectra and have been using that for over six months now, but don’t jump to conclusions! Here’s how I feel the two compare with each other. This should be put into two columns side by side but if not, then just match up the numbers.

Braun Flex XP 5614

Shaving Performance:

1. + Closer shave

2. + Less irritation/cuts

3. + Shorter shave time; <= 5 minutes

4. + A significant improvement over the Quadra 6846xl. Less

time needed and a much closer, comfortable shave.

5. - Messy shave; stray hairs dropped

6. + Straight line helps more with sideburns/goatee

Maintenance and Misc.:

7. + No equivalent requirement

8. + 18 months replace foil and cutterblock

9. + Impossible to overcharge ??

10. - Clean unit after each shave

11. - Discharge battery every 6 months by shaving

12. - Travel case doesn’t hold cord; cheap plastic

13. - No protective cap

Shared Issues of Both:

14. - “About every four weeks, clean the cutter

block with Braun cleaning agents.”

15. - “Put a drop of light machine oil onto the long

hair trimmer and shaver foil.” (once a month).

Slightly better because it doesn’t use an aerosol spray though.

16. - You should only shave with the cord attached

when the battery is discharged

17. - “Occasionally” use soap for cleaning

Norelco Spectra 8894xl

Shaving Performance:

1. - Not as close a shave

2. - Much more irritation/cuts

3. - Longer shave time; 5-9 minutes

4. - No significant improvement in shaving

compared to the Quadra 6846xl. Same

amount of time required, with only a tiny bit

closer shave and a little less irritation

5. + Cleaner shave; contained in the cap

6. - Round combs less effective on sideburns/goatee

Maintenance and Misc.:

7. - Once a month remove retaining frame, separate

the cutters from the combs and clean each individually

8. - 12 months replace heads

9. - Don’t overcharge/leave plugged in

10. + Clean once a week; daily optional

11. + Not required

12. + Travel case holds cord; good quality

13. + Protective cap

Shared Issues of Both:

14. - Once a month clean the combs and cutter

heads with the Norelco cleaner agent

15. - Once a month use Norelco lubricant

16. - You should only shave with the cord

attached when the battery is discharged

17. - “Dry or wipe stainless steel housing with a

towel or tissue every time you rinse the

razor to prevent scale from forming.”

And obviously the Spectra has a much fancier display, using animation and flashing graphics to show when to wash/replace the heads, minutes left, charging status ect. But much of that I could easily live without. The Braun has a low battery indicator and a status light that shows when it’s done charging. All the rest I consider to be “fluff,” nice to have but ultimately unimportant. In fact, the replace heads indicator on the Norelco struck me as being a negative. The manual described it as an alarm that would increasingly get louder and/or longer over time. Well, since I’ve seen it mistakenly tell me when to wash it (directly after being thoroughly cleaned), I don’t have great confidence in it telling me when the heads need replacing. So if that alarm were to go off and someone was getting a perfectly fine shave, it would basically harass them into buying new heads. Brilliant.

Now with the fluff aside, I should elaborate on the actual shaving performance I received from each. It seems I was expecting too much of the Spectra’s new sensitivity dial. When turned down for shaving in certain spots, it simply fails to pick up the hairs. And when it’s turned back up, it more easily cuts and irritates. So it’s a constant balancing game between the two. I was cut not even once when using the Flex while the Spectra cuts regularly. The Flex was great at picking up very short stubble and not so great for the longer hairs (ideal for the everyday shaver). The Spectra was just the opposite, great on long, but not on short (good for those that skip a day or two). And if you’re asking why I’m still using the Spectra the answer is I’m a dope for loosing the receipt!! But I’ve been thinking I should just shell out the money for another Braun, it’s worth the shave.

I wouldn’t have even considered getting the Braun if it wasn’t for this site, so thanks again, Gary. And to each their own, this was only my experience.

Ben H.

Thanks for the useful comparison of the Braun Flex XP model 5614 and the Norelco Sensotec model 8894XL (aka Philishave Sensotec model HQ8894) shavers, Ben.

From: "Nigel Jones" <planetf1@worldonline.co.uk>

Date: Monday, August 18, 2003 8:25 AM

I need a new shaver to replace my older Philips double action which no longer cuts well, and on which the cogs have gone.

I've narrowed the choice to 3

8850 sensotec (115 UKP)

7850 quadra (86 UKP)

6890 older quadra with led etc (100 UKP)

I shave every day, no beard etc - no sensitive skin, so do you think I'm likely to benefit much from the sensotec - it does seem they've modified the heads -- how does the closeness compare with the comfort control? They imply probably the older quadras are similar to the sensotec normal setting?

I'm inclined to go one of the cheaper options, but wonder if I'll regret the superior cutting capability of the sensotec?

Thanks for your enquiry, Nigel. The shaving performance of both generations of Philishave/Norelco Quadra shavers are identical.  So within the Quadra line, I would choose by price and/or features knowing that the old 6000 series Quadra are at closeout prices nowadays.  The Sensotec (called Spectra in the USA) has an improved version of the closeness/comfort adjustment which users are telling me are useful.  The combination of holes and slots are improved to feature more slots than holes to solve to improve shaving performance and the improved Lift & Cut heads lift the whiskers higher before cutting compared to the regular Lift & Cut models.  The HQ6890 you mentioned with the display is one recharging feature I like which tells you how much of a charge you have left so you will know when to expect to recharge the shaver.  You should only recharge the shaver when it is fully discharged to maximise battery life.  The HQ7850 and HQ8850 do not have charge level indicators.  I've received more than one user who compared the Quadra and Sensotec.  The first one I found is Herman's note of  Date: Friday, June 06, 2003 12:58 PM of which I pasted the date and time here and you can use the search feature of your browser to save time in finding Herman's note.  He prefers the Sensotec shaver.  I hope this helps.

From: Bart Molenaar

Date: Sunday, August 17, 2003 11:09 AM

Hello,

3 months ago I bought a Braun freeglider to replace my older Braun shaver which worked very well but after 4 years had a short circuit in the electrical part. It is a nice shaver with exelent performance on batteries. 2 weeks minimum after full load. The applicator works fine and gives a nice feeling and easy sliding affect. Consider the extra costs of the refills which only last about 2 weeks and are not very sheep.

But due to this applicator who resides next to one of the 2 shaving blades the overall shaving performance is reduced in compare to my older Braun shavers. Because the side part of one shaving blade is covered by this applicator, and the applicator and slidecontrol is quit wide, it also makes it more difficult to reach the hearline or certain areas. The only solution is to continously rotate the shaver to make use the shave blade without the applicator.

For owners with the same problem and don't have the return/moneyback option: I personally did a modification and almost got back the old performance and still remaining the glider function. You can make the same modification to test if you get the same improvements I have, because they are reversable. All parts to be removed/modified are also replaceble so don't fear that you will loose garantee or damadge you shaver forever. But all modification and/or removing is of course own resposibility , and done wrong can effect garantee .

Part 1 Modifying the applicator.

Remove the applicator. (see the user instructions)

On the applicator with a knife cut away the white part which sticks out of the blue holder.

This is soft material so no excesive force is needed.

The applicator is a part of the shaving conditioner refill kit so you have some spare ones.

Part 2 Removing the metal slidecontrol (with the max-min setting)

The slidecontrol is part of the shavingblade and is hold onto the blade by a tiny white plastic notch.

Therefore remove the shaving blade (see the user instructions) and locate on the inside of this shaving blade the white notch.

Now from the outside you can seen the same notch just on the lower left corner of the slidecontrol when it is in the minimum position. Push the notch from the outside with a small needle towards the inside.

Remove the notch from the inside and remove the slidecontrol together with the slider.

Install the shaving blade and you finished.

Keep the parts in a safe place so you can install them whenever needed.

Test if the shaving performance has improved.

If not install the slide control again in reverse order and replace the modified appicator by a new one, which is included in the shaving conditioner refill kit.

If it performs better and you don't like the look without the slidecontrol you can also remove 4mm of the top part of this slidecontrol, which is actualy made of plastic with a metal look painting.

Re-install the slidecontrol and slider and put back the notch to hold all parts in place, and your finished.

If you want to get back to complete original after the last modification you only need to buy a new shaving blade which include all parts .

Bart

Thanks for the tips, Bart.

From: Philip Sternklar

Date: Saturday, August 16, 2003 9:53 AM

PANASONIC WARNING!!!

I purchased a Panasonic ES8092NC from Amazon.com and in 2 weeks the “comfort selector” knob broke. I called Panasonic to find out how to get a repair/replacement under warranty. I was told I do not have a warranty because I did not purchase the shaver through an “authorized” distributor. They suggested I return the shaver to Amazon and buy one DIRECTLY THROUGH PANASONIC. I am outraged at this scam. I will return the shaver as Panasonic would not even fix it for a fee. I will NOT be buying another Panasonic product. Buyer beware!!!

____________________

Philip N. Sternklar

psternkl@nycap.rr.com

____________________

Thanks for your note and I'm sorry about the problem you're having with Panasonic shavers, Philip.

From: Nick Palmer

Date: Friday, August 08, 2003 3:52 PM

Deer Steel,

Having suffered from a shariving rash around my neck for the past 2 years non stop i decided to fork up the cash and pay out for a sesnotec electric razor. Took it home and used it for the first tiem the other night, i was told to not use anything pre shave,a nd just shave dry, useing stright strokes. I used it and low and behold its left my neck area with a much worse rash than i have had in the last 2 years. Since it was the first ytime i used it, im assumeing that my skin needs to get used to it, but would be something i am doing wrong myself, or has other ppl had such problems when they first started useing the sensotec series. Any help u have on this would be great,

Kind Regards

Nick

Thanks for your note, Nick.  It typically takes three weeks to a month for your face to become fully accustomed to the new shaver.  If anyone can share their initial experience with either a Philishave Sensotec or Norelco Spectra shaver to help Nick out, please do so.

From: Jim Misonville

Date: Tuesday, August 05, 2003 11:01 AM

Dear STEEL,

I bought the top line 5000 Philishave the same time as the release of the COOL SKIN. I first purchased the COOLSKIN and returned it because of portability and clean up issues.

I purchased the razor at THE BAY, bit I didn’t like the hard case you use to sell with the shavers. The sales lady let me keep the neoprene case from the COOL SKIN with my 5000 (similar to 5866).

I picked up a hitch hiker 2 weeks after I bought the razor and I guess he needed it more than I, so I have been forced to fire up my old BRAUN.

Quite a few years back you had a FATHER’S DAY SPECIAL, and you released a limited 5000 model with a conforming leather case. The new style cases are a definite improvement over the hard plastic cases from your previous models, but don’t fit in our shaving kits( you know after shave tooth brush and other guy stuff). I like the 8000’s leather case but it’s still too big and I don’t like what you have done with the charger cord. You need to go back to the simple generic 1 cord fits all style.

Any chances of some new releases in the near future Thanks THE REAL STEEL BEARD

You're welcome, Jim and thanks for your note.  But it's not me you should be talking to.  I'm just a regular person, not employed by Philips or any other shaver company, doing this as a hobby for shaver users.  The people you should talk to are the ones at Philips Electronics Ltd's Domestic Appliances and Personal Care division over at 281 Hillmount Road in Markham, Ontario, Canada.  I could tell you're from Canada because you bought the shaver from a Hudson's Bay Company store (aka The Bay).  Here's a URL for the Philips Canada customer service people.  It's http://www.feedback.philips.com/feedback.php?s=ca   I hope this helps.

From: "Thomas Künzi" <thomas.kuenzi@freesurf.ch>

Date: Friday, August 01, 2003 8:14 AM

Hi Gary,

I have an old shaver Braun micron vario 3 universal from 1990. When the Ni-Cad batteries didn't keep the charge, I asked the local shaver shop for a quote to replace the batteries. They wanted $124, which was way too much.

I ordered the rebuilding set (Ni-Hy) and replaced the batteries myself. It cost me $36 which is acceptable. I am proud that I could perform the repair myself.

Kind regards from Switzerland,

Thomas

Thanks for letting us know, Thomas.  Thank you as well for telling me in your reply the battery supplier's web site which is http://www.telion.ch   The Swiss web site is in French and German in case anyone else wants to see it.  I've received other comments and inquiries from those who have or want to replace their own rechargeable shaver batteries.

From: "Anthony M. Kassir M.D."

Date: Friday, August 01, 2003 2:47 AM

Gary,

Thank you for this wonderful web site and this discussion forum. It is the most informative electric shaver discussion forum I've found on the web so far. I have a question to ask you and/or your readers.

I recently switched to a Norelco 8894XL Spectra after years of using Remington shavers like the MS3. I'm experiencing some neck irritation in the first week, but I'm giving it time because it's such a beautiful shaver and I hope to keep it. I began to consider using pre-shave products since buying the Norelco.

I have a question about using pre-shave preparations with this Norelco shaver. Norelco recommends against using any kind of pre-shave preparation with the Spectra and their other dry shavers. To quote their customer service agent's email, "Norelco does not recommend the use of any kind of pre shave lotions or gel because it may affect the quality of the shave and also the chemicals in the gel or the lotion may damage the blades and reduce the sharpness of the blades."

However, because of the neck irritation and also the difficulty of shaving in humid conditions, I began to experiment with Williams Lectric Shave Ultra Pre-shave Gel, which you're supposed to let dry before shaving. My shave is much more comfortable when using this product, but it doesn't say anywhere on the bottle whether it is safe to use with a dry shaver.

So I'd like to draw from your experience or knowledge on this topic. Can pre-shave products like the Williams Lectric Ultra gel actually dull or damage the blades (or any other parts) of dry shavers like the Norelco Spectra? Do such pre-shave products impair the functioning of the shaver in any way? Or are such pre-shave products safe to use, despite Norelco's recommendation? The Williams gel seems to be a good solution for my problems so far, but I'm concerned about Norelco's statement. I really don't want to damage my shaver.

Thanks,

Anthony M. Kassir, M.D.

Thanks for your inquiry, Dr. Kassir.  I can tell you my experience with preshaves and dry shavers.  I currently use, when weather conditions require its use, the Remington FaceSaver powder stick.  It does a good job of improving shaver performance with minimal problems with the shaver itself.  The only disadvantage is the powder left inside the shaver. But because your Norelco Spectra (aka Philishave Sensotec) is waterproof for easy cleaning under the faucet, that wipes out the disadvantage of using the powder stick.  The Philishave Quadra I use is also waterproof for cleaning purposes only.  As for the most interesting experience in using a preshave lotion, I may have mentioned it already but several years ago I use using the regular version of Williams Lectric Shave with a Philishave HS555 Rota Action corded shaver which I was using at the time.  The weather was hot and maybe I use using more of the Lectric Shave than I should have.  Eventually, the decorative discs on the top of the heads got loose and came off.  Apparently, the glue which attached the discs to the heads was weakened by regular Lectric Shave.  I understand that Lectric Shave has since been reformulated to correct that problem.  In case you didn't know, Philishave and Norelco shavers are one and the same.  I encourage others who have their own ideas and experience with pre-shaves to post them here.

From: "Bo Williams" <williams@hiwaay.net>

Date: Thursday, July 31, 2003 2:28 AM

Hi Gary,

I'm responding to the fellow who asked about the Spectra and neck irritation.

I used a Reflex Action for six years, but moved to a Spectra when the LCD module in my 5885 died a few months ago and it didn't make good financial sense to fix it. I liked the Reflex Action, but I'm loving the Spectra. It's much better at getting those nasty ingrowns that turn swollen and painful if you don't stay on top of them. And, it's significantly quieter.

My neck is somewhat sensitive as well. I find that if I go several days without shaving at all--vacation, long weekend, etc.--then it is possible to irritate my neck somewhat with the Spectra. It's not painful, but can be red in spots for several hours afterward. Used daily or even every other day, I don't have the problem at all. Hope this helps!

Bo Williams - williams@hiwaay.net

http://hiwaay.net/~williams/

I'm sure it does, Bo.  Thanks for telling your good experience with your Norelco Spectra (aka Philishave Sensotec) shaver.

From: "Elchanan Rappaport" <erappaport@lynxpn.com>

Date: Thursday, July 24, 2003 7:45 PM

Hi,

More power to you for your public service.

My question: I'm leaning toward a Norelco Spectra, but I know I've got an easily irritatable neck, and I don't want to bother with pre-shave. Have any users with sensitive necks had positive Spectra experiences to balance the concerns I've read below? (or would I be wise to avoid it?)

Thanks,

Elchanan

Thanks for your inquiry, Elchanan.  I'm encouraging anyone who uses a Norelco Spectra or Philishave Sensotec (they are one and the same) and can answer Elchanan's questions to please post it here.  I hope this helps.

From: Axel Bamberger

Date: Thursday, July 24, 2003 3:39 PM

I have the problem of in-growing hairs after each shave. It was getting that bad that I am now exclusively using the long hair trimmer for shaving which leaves a stopple but prevents hairs from in growing. Is there a better way of shaving? Has anyone made experiences with the new Remington ES-1000 Ultra Smooth (see http://www.shavercentre.com/es1000.html)?

Many thanks in advance!

Thanks for your inquiry, Axel.  I'm encouraging anyone who uses a Remington ES-1000 Ultra Smooth shaver or who has a tip on how to beat the ingrown hair problem when shaving to reply here.  I hope this helps.

From: "Paul Miyashiro" <pmiyashiro@comcast.net>

Date: Sunday, July 20, 2003 3:50 PM

Hi Gary,

I'd like to comment on Jeff R.'s question. After reading your Tell Mr. Steelbeard posts for the last couple of years, I took the advice of one of your readers and bought a Spectra 8890 on eBay for almost half of the retail price. I took the advice of another one of your readers who used the Total Shaving Solution (TSS) with their Spectra and used it with TSS using the directions for a blade.

Since the Spectra is waterproof enough to be rinsed under the faucet, it can easily handle water and TSS on the face. After a shower, I apply three drops of TSS to my hands and spread it over my beard. Add water to keep the areas to be shaved wet, and shave with the Spectra.

After shaving, you can just dry your face and the residual TSS keeps your skin soft and comfortable (and the slightly mentholated feeling feels great!). If you want, you can apply a drop of TSS on your hands, add a little water and use it as an aftershave.

No, I don't work for them and the ideas above came from fellow readers last year. I just ordered another bottle of TSS at www.totalshavingsolution.com.

Thanks for a great website.

Regards,

Paul

You're welcome, Paul and thanks for the tip about using the Total Shaving Solution pre-shave with a Philishave/Norelco Sensotec/Spectra model following your instructions.

From: "qnakamura" <qnakamura@mte.biglobe.ne.jp>

Date: Saturday, July 12, 2003 12:01 PM

I am looking for battery for Philishave HQ5830.

Where can I get it from?

How much?

How long will it take?

I can install it by myself.

I tried usual Ni-MH battery sold on shop.

But the charge circuit does not work well.

It seems like the charge circuit does not fit recent Ni-MH battery.

Best regards.

Kyuichiro Nakamura

Yokohama Japan

qnakamura@mte.biglobe.ne.jp

Thanks for your inquiry, Yokohama.  Because this is a hobby web site, I can only give the suggestions I know of.  It is possible to install a replacement set of NiMH batteries as long as it's designed for your Philishave HQ5830 shaver.  You will need to be skilled in using a soldering iron to replace the batteries.  I would suggest contacting Philishave of Japan through their web site at http://www.dap.philips.co.jp/philishave/index.html about obtaining a replacement battery pack.  I hope this helps.

From: "Perry Papantonis" <pcpapant@yahoo.com>

Date: Saturday, July 12, 2003 8:41 AM

Just completed a small test over the last three months that you may find interesting.

I wanted to compare several preshave applications and several shavers -- I used each of the preshave applications with each of the shavers and used each shaver exclusively for a 1-month period.

On the pre-shave, I used a powder shave stick, Williams Electric Shave (gel and liquid), Parks pre/aft, King of Shaves oil, and Dermalogica's natural silicone pre shave. For me, the Parks pre/aft and Dermalogica Professional Shave oil provided the closest shaves and easiest clean-up with absolutely no irritation.

In addition, I compared three shavers -- Panasonic 8095NC (Lamdash model), Norelco Spectra 8894XL, and a Grundig 8875. Although I am skeptical of the claims made by manufactures that one's beard requires time to get used to a new shaver, I used each shaver exclusively for 1 month and alternated pre-shave applications.

Findings: The Norelco provided the best shave by a long shot -- only issues were: (1) the side burn area is hard to shave straight (true of all rotary shavers) and (2) the pop-up trimmer is flimsy. Otherwise, the Norelco provided the closest, most comfortable shave of any electric I have every used and was the clear winner. In addition, the Spectra does a great job in the neck area without a lot irritation (even on the closest setting).

Anyway, hope this helps.

PS Family members got early Christmas presents as I gave the Panasonic and Grundig away.

PSS Great site!!

Perry

You're welcome, Perry and I'm sure this will help.  Thanks for the product comparisons preferring the Parks pre/aft and Dermalogica Professional Shave oil pre-shave preparations as well as the Norelco Spectra (aka Philishave Sensotec) shaver.

From: <nick.hand@kwp.com.au>

Date: Sunday, July 06, 2003 11:05 PM

Hi Gary

I'd like to invite any Tell Mr Steel Beard readers who use or have tried a Braun Freeglider to share their views and comments about this shaver. My old man asked me the other day whether I knew anything about these models. He is looking at replacing an old Braun Flex Integral (which I think I gave him many years ago), and saw an ad for the Freeglider which I believe is just about to be released in Australia. He thought if there is enough positive feedback he would wait for this one to come out before making a decision on a new shaver.

Thanks Gary, and thank you in advance to those Braun users out there.

Nick Hand

You're welcome Nick.  I'm glad to help out.  Thanks for your new inquiry to Electric Shaver Page readers.

From: "Tx Gent" <txgentleman@hotmail.com>

Date: Tuesday, July 01, 2003 2:59 PM

Hi again, Gary,

Thanks for posting my first note. Since you mentioned that you use a pre-shave powder,  I wanted to ask if you have to wash your face after shaving? I've found that I get my best shaves after I shower, and I am really hoping that I can find a pre-shave that wouldn't require that I re-wash and clean my face after shaving. This is one of my concerns with the Williams Lectric Shave. Also, does the pre-shave powder effect the life of the cutters/combs?

Any help or information would be VERY appreciated !!!

Jeff R.

Thanks for your new note, Jeff.  I use the powder stick after I wash my face.  When shaving, most of the powder goes inside the shaver.  I have no need to wash my face again after shaving.  However, I have to shake off the powder from the shaver after each use.  I give the shaver a through cleaning every week.  As I usually use a waterproof shaver, I rinse the shaver under the faucet (after unplugging the cord, of course).  If the shaver is NOT waterproof, there are cleaning solutions and/or cleaning machines available to clean the shaver heads.  As long as the shaver is cleaned often, it should not affect the life of the cutters and combs.  I hope this helps.

From: <CHR71@aol.com>

Date: Saturday, June 28, 2003 3:38 PM

Mr. Steel Beard,

First, thank-you for your work and effort. This site is both fun and filled with information I can trust, thank you. I use both blade and electric. Usually blade in the morning and electric for the evening and when I'm on the run. I was using a Braun # 5586 until the batteries died. I replaced it with a Grundig Roltronic Pro #8835. Excellent features and construction, but expensive and not as comfortable as my Braun # 5586.

No matter how I tired I managed to irritate my skin with the Grundig. Unfortunately the Grundig was lost. After reading I decided to try a Braun again, # 7526. After 2 weeks, I've found it to give a close, comfortable shave, with minimum irritation. Good features and nice construction. The neck area is still a bit of a problem but with what I've learned here I might have it licked. Also since I use it on the run, I got a factory reconditioned unit. Razor, cord, brush and soft vinyl case for $30 with shipping. Base unit is not included but there is still a 2 year factory warranty.

P.S. Shavers.com has the Braun cleaning unit # SCC1 for $ 49.95 in the U.S.

Thanks again,

TJ

You're welcome, TJ and thanks for your note.

From: "Tx Gent" <txgentleman@hotmail.com>

Date: Friday, June 27, 2003 11:13 AM

Hi Gary,

I have just recently joined the ranks of electric shaver users, having received a Norelco Spectra 8894xl for my birthday. My father-in-law gave it to me, and recommended that I use a good preshave with it. I've been using Williams "lectric shave", and I just saw the post from Marty, so I thought I would write too. Has anyone used the new Williams "gel" pre-shave, and if so what are their thoughts? The bottle says it contains aloe, does that mean you can just leave it on after shaving? Is it an improvement over the traditional "lectric shave", which I'm finding dries out my skin even if I rinse it off after shaving. I've considered using a pre-shave powder stick, but I'm worried that the powder might wear the shaving cutters out quicker, or clog them up. I find that I get my best results if I shave after showering and so would really like to find a pre-shave that I could use without having to rinse/wash my face all over again after shaving.

Any suggestions from you, or my fellow faithful readers, would be VERY appreciated !!!

Jeff R.

Thanks for your note, Jeff.  I tried out the Williams Lectric Shaver Ultra Gel and I felt disappointed by it.  Maybe it's because I use pre-shave preparations when it's too humid not to.  It didn't make the shaver glide on my face as smoothly in humid conditions as my Remington FaceSaver powder stick which I usually use in humid conditions.  Of course, other opinions are appreciated.  BTW, for those who are curious, "Alcohol Denat." which I believe is denatured alcohol is the second ingredient listed after water on the Lectric Shave Ultra Gel.  I hope this helps.

From: Mattybumpkin@aol.com

Date: Tuesday, June 24, 2003 10:47 PM

I currently use a Spectra and have been using Williams "Lectric" Shave pre-shave. However, I am thinking that I would rather use a pre-shave that doesn't contain alcohol. Can you provide some names? I am aware of Anthony Logistics but was wondering what else is out there for electric razor pre-shaves. Thanx.

Regards,

Matty

Thanks for your note, Matty.  Last April's Survey Page questions were about pre-shave preparations.  As the questions mentioned nothing about alcohol content, I decided to try Google which showed that Ultimate Shave, Magic and Total Shaving Solution had no alcohol.  They may be others.  I use Remington's FaceSaver powder stick which has no alcohol either.  If anyone else knows of other alcohol free pre-shave preparations, please let us know.  I hope this helps.

From: <joce@spire.com>

Date: Sunday, June 22, 2003 10:16 PM

Remington MicroScreen 3 TCT MS3 1000

Mr. Steel,

The problem with my husband's razor is the pop up Trimmer when you press this blade back down, the Trimmer will not lock down to close properly. When you open up the top to the razor, it appears that a small plastic stick-like part goes between the Trimmer and wraps around the first cutter blade. Is there a place where you can purchase this tiny plastic part or any others that work with this particular assembly.

Please advise.

Thank you,

George's wife

Thanks for your inquiry.  Remington's own web site can help you.  If you live in the USA or Canada, here is a URL to zero in on a nearby Remington repair location.  It's http://findlocation.com/remington/default.htm   They could have the part you need.  Of course, you can also contact Remington at http://www.remington-products.com/usa/customercare/index.html   I hope this helps.

From: David Feltner

Date: Friday, June 20, 2003 11:25 AM

Hi Mr. Steel Beard,

I just recently bought a Norelco 5810XL. Being the curious type I took it apart to see what the power source is. It is single AA NimH cell but there are no markings as to the capacity. Do you or does anyone else know what the capacity of the battery might be? I'm guessing it's considerably less than the 2100mAh AA cells that are commonly available right now for digital cameras. That being the case I would like to replace mine even though it would void the warranty. The gains in shave time would be worth it IMO and the internal battery charge circuity is peak detection (not timed), so it should charge fine. Best regards,

-Dave

Thanks for your note, Dave.  I do not recommend replacing NiMH batteries with NiCads or vice versa.  The electronics for the rechargeable shavers are designed for the batteries that are inside the shaver so using a different type of battery pack would screw up the electronics as the recharging characteristics of the two types of batteries are different.  NiCads have a voltage curve characteristic which determines when to finish charging which NIMH cells do not have.  So, needless to say, NiCads and NiMH cells are not interchangeable.  There are web sites which sell replacement rechargeable batteries, but I have not found one listed which had your model.  NiMH batteries are more common in shavers sold in Europe as opposed to North America because of environmental laws in Europe which require the less toxic NiMH rechargeables.  You could contact the battery shops on line to find out if they offer the NiMH battery pack for your Norelco 5810XL shaver.  I hope this helps.

POSTSCRIPT DATED JUNE 24:  Jim Elliott at the Electric Razor Rap received the following from Philips and wanted me to forward it here:

Dear Mr. Elliott,

I received your request concerning the use of a 2100 mAh battery.

The battery cell we use is a NiMh 1100 mAh.

The electronics we use to manage the recharging and discharging of the battery is custom made for this type of battery.

Do not use another type of battery this may damage the shaver electronics or battery.

Only use the battery as recommended by Norelco.

If you still have questions feel free to ask.

Kind Regards, A. Speelman

Address:

Philips BV

Development Quality Department

P.O. Box 20100

9200 CA Drachten

The Netherlands

(end of pasted letter)  Thanks for the letter, Jim.

From: <nick.hand@kwp.com.au>

Date: Thursday, June 19, 2003 9:08 PM

Gary

There have been a few postings to Tell Mr Steel Beard going back and forth, about the best way to use the Philishave Sensotec. I'm happy to see the comment I made about the best way (I've found) of getting at the upper lip has helped a few people; I'd like to add some more comments to the discussion if I may. I have been using the Sensotec 8894 for about 6 months now and still find it to be the best shaver I have used.

The Norelco website suggests in their shaving tips section to wash your face first. I am used to this from my days of using a Panasonic wet & dry and find it really does soften the the whiskers and make them easier to cut. What it also seems to do is push the hair shaft up out of the follicle slightly (apparently the hair shaft swells with the application of hot water); immediately after shaving I can feel a very very light amount of stubble but in 15 minutes or so when, I guess, the whiskers have dried out and the hair shaft has subsided back into its 'normal' position, my face feels completely smooth.

My other tip is to use a shaving oil as a pre shave. The Norelco website doesn't recommend this, but my shaves are literally 100% better when using it. I used to use one of the alcohol based pre-shave lotions, but the alcohol tended to dry out my sensitive skin. I'm currently using 'Professional Shave' from Dermalogica, but I can also highly recommend any of the 'King of Shaves' oils.

The positives of the oil are the shaver glides even more smoothly over the face and neck, it softens the whiskers even further (I think the oil also tends to act as a barrier, keeping some of the water in the hair shaft - even after drying your face) & left on the skin after shaving (just rinse or towel off any excess), it keeps the skin soft and feeling comfortable throughout the day; those that suffer from in-grown hairs may benefit most from this.

The downsides are the extra step involved in applying the oil, extra expense, and shaver maintenance becomes a priority as the oil tends to accumulate and needs to be rinsed out with hot water every day.

I might also add my shaving time is cut by about half following this method.

If you're interested in the best shave possible (and are willing to try just about anything - and judging by some of the postings on the number of shavers people have tried, many of you are), the method I use might be worth a go.

Regards

Nick Hand

Thanks for the additional tips on getting a better shave with the Philishave Sensotec and Norelco Spectra shavers, Nick.

From: "James Hane" <jhane@nogales.edu.co>

Date: Thursday, June 19, 2003 6:22 PM

For the past several years, I have used Panasonic wet/dry shavers in the shower with great satisfaction and no problems except that I've never bought one that has lasted more than two years.

However, I recently moved to Bogotá, Colombia, and almost as soon as I got here, my Panasonic shaver went bad. So, I bought another one in Bogotá. It lasted about five months. I bought yet another, which is dead at the ripe old age of three months.

I took the first one that I purchased here to the Panasonic repair facility, and they refuse to repair it, saying that I had obviously held it underwater because there was water deep inside the razor. They dismissed my claim that I had obviously done no such thing.

My theory is that the airtight seals in these razors lose their integrity when they move 8,000 feet up into the Andes, allowing water to enter their "private" parts.

Do you think my theory holds water (hee hee) and can you recommend a razor that won't die on me in Bogotá? I wish the Panasonics were as reliable as they are comfortable and effective.

Also, can you recommend a wet/dry linear shaver (Norelco just didn't work for me when I tried years ago) that is more reliable than a Panasonic?

Thanks, James Hane

Thanks for your inquiry, James.  Philishave/Norelco only has one line of shavers designed for wet/dry use which is their Cool Skin/Advantage shavers which use the Nivea For Men lotion in the built-in dispenser.  I've received mixed reviews on these shavers.  Philips' other waterproof shavers are NOT designed for wet/dry use.  Their Sensotec/Spectra and Quadra shavers are waterproof for cleaning purposes only.  I was told that the shaving performance is better when used dry.  I'm puzzled that in high elevations, Panasonic's wet/dry shavers let water in.  I don't know if its the air pressure inside the sealed shaver or another factor.  Can anyone clue us in?  I recall seeing a Philishave Quadra commercial from Japan when they first came out in which the shaver was dumped in a pitcher of ice water.  If that doesn't convince anyone that the Quadra shavers are waterproof, I don't know what would.  As for wet/dry linear shaver recommendations, I'll let others try and give you suggestions. I hope this helps.

From: "Dennis Paish" <dpaish@shaw.ca>

Date: Thursday, June 19, 2003 12:13 AM

Greetings,

I own a Philishave 925 and the battery packs is dead. Do you know the DC voltage of the combined battery pack so I can purchase and install new ones?

Thanks.

Dennis Paish

Thanks for your inquiry, Dennis.  Using Google, the first matching web site which had what you needed was http://abtecparts.com/PHILISHAVE%20BATTERIES.htm which mentioned that the corresponding battery pack is two AA size batteries with solder connections, 2.4 volts, 700mah.  I hope this helps.

From: Cline, Roy

Date: Wednesday, June 18, 2003 12:00 PM

Hi again, Gary!

I've just read the excellent responses to my "how to use a Norelco Specta" questions, both from you and Herman. Thanks to you both!! I don't know about all the other Norelco users out there, but they are all great suggestions to me! I wanted to write back, and add just a few comments.

Herman, my beard is very heavy, with thick straight hair over very sensitive skin.

As far as my upper lip, I have seen improvement since reading (and following) the post recommending using both clockwise and counter-clockwise motions, but I still have trouble getting the little bit of hair/stubble directly beneath my nose. I am also finding that the shave on my upper lip isn't quite as close as on the rest of my face, the "stubble feeling" appears here first after shaving. When I asked about how to shave below the jaw, I don't think I did a very good job of asking my question. I was referring to the skin area between the jaw-bone itself and the "adams apple", the area that moves when you swallow. (sorry, don't know a better way to describe it!) I seem to have real problems getting the hair in this area to enter the slots and holes on the Spectra's shaving heads easily.

A friend told me yesterday that the Norelco "help line" told him that the best way to judge how hard to press the shaver against your face was: "when done correctly, you should not see the skin move at all when the shaver goes over it"......that seems a bit on the 'light' side to me? Also, does it really help to stretch the skin when shaving? How does it impact the shave?

Lastly, considering summer weather here in Dallas, what success are other readers experiencing with either a pre-shave powder, or the new pre-shave gel ? Any preferences or recommendations? I've read that the new gel contains aloe, does it have to be rinsed off after shaving, or should it be left on as a sort of "post shave" skin treatment??

As always, Gary, thanks...........this site ROCKS !!!!!!!!

Roy Cline

You're welcome, Roy and thanks for the new reply about the Norelco Spectra (aka Philishave Sensotec) shaver.

From: "Barduca, Don (D.T.)" <dbarduca@visteon.com>

Date: Monday, June 16, 2003 1:23 PM

Mr. Steel Beard!,

I found your forum quite helpful on deciding whether to buy a new Panasonic "Lamdash" model or to simply replace the battery in my Norelco 5885XL reflex action razor. I replaced the battery in my Norelco by the way, as most posts on your forum don't think the Reflex action models have been improved upon much, if any, by the newer Spectra models (Most seem to have thought the 'in between' Quadra models a flop from what I read). And since I am used to the rotary action of the Norelco I decided against the Panasonic line. Anyways, I wanted to return the favor of information by giving some on the Panasonic models I researched.

The ES8092NC and ES8095NC are the same except for color. The ES8095NC is made to appear more elegant/rich, but is still the same materials and function. The ES8097 is the U.S.A.'s flagship model, and provides an LCD screen built in and is sold exclusively by the Sharper Image (www.sharperimage.com), but at a whopping $29